The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe content provides documentation for the \u003ccode\u003eDocument.Types.KnowledgeType\u003c/code\u003e enum within the Google Cloud Dialogflow v2 API, spanning versions 3.2.0 to 4.26.0.\u003c/p\u003e\n"],["\u003cp\u003eThis enum defines the different types of knowledge that a document can contain, including \u003ccode\u003eAgentFacingSmartReply\u003c/code\u003e, \u003ccode\u003eArticleSuggestion\u003c/code\u003e, \u003ccode\u003eExtractiveQa\u003c/code\u003e, \u003ccode\u003eFaq\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation includes the namespace (\u003ccode\u003eGoogle.Cloud.Dialogflow.V2\u003c/code\u003e) and assembly (\u003ccode\u003eGoogle.Cloud.Dialogflow.V2.dll\u003c/code\u003e) information for the \u003ccode\u003eDocument.Types.KnowledgeType\u003c/code\u003e enum.\u003c/p\u003e\n"],["\u003cp\u003eEach knowledge type has a corresponding description, such as \u003ccode\u003eFaq\u003c/code\u003e indicating the document contains question and answer pairs, either in HTML or CSV format, and \u003ccode\u003eExtractiveQa\u003c/code\u003e referencing documents with unstructured text for question answering.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version of the API documentation available on the page is version 4.26.0, with a full historical record of versions dating back to 3.2.0.\u003c/p\u003e\n"]]],[],null,[]]
