The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides reference documentation for the \u003ccode\u003eDocument.Types.KnowledgeType\u003c/code\u003e enum in the Google Cloud Dialogflow v2 API, specifically for .NET.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eDocument.Types.KnowledgeType\u003c/code\u003e enum defines the knowledge type of document content, with options like \u003ccode\u003eAgentFacingSmartReply\u003c/code\u003e, \u003ccode\u003eArticleSuggestion\u003c/code\u003e, \u003ccode\u003eExtractiveQa\u003c/code\u003e, \u003ccode\u003eFaq\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version available is 4.26.0, but this page is on the 4.25.0 version and links to all versions dating back to 3.2.0.\u003c/p\u003e\n"],["\u003cp\u003eThe namespace for the enum is \u003ccode\u003eGoogle.Cloud.Dialogflow.V2\u003c/code\u003e, and it's located within the \u003ccode\u003eGoogle.Cloud.Dialogflow.V2.dll\u003c/code\u003e assembly.\u003c/p\u003e\n"],["\u003cp\u003eThe enum consists of five fields, each representing a different knowledge type with its own description, such as the \u003ccode\u003eFaq\u003c/code\u003e field which details the required formatting for HTML and CSV documents.\u003c/p\u003e\n"]]],[],null,[]]
