Similar to 'GOOGLE_INITIATED_SERVICE' or 'GOOGLE_INITIATED_REVIEW', but
with universe agnostic naming. The principal accessed customer data in
order to diagnose or resolve a suspected issue in services or a known
outage, or for security, fraud, abuse, or compliance review purposes.
CustomerInitiatedSupport
Customer made a request or raised an issue that required the principal to
access customer data. detail is of the form ("#####" is the issue ID):
"Feedback Report: #####"
"Case Number: #####"
"Case ID: #####"
"E-PIN Reference: #####"
"Google-#####"
"T-#####"
GoogleInitiatedReview
Google initiated service for security, fraud, abuse, or compliance
purposes.
GoogleInitiatedService
The principal accessed customer data in order to diagnose or resolve a
suspected issue in services. Often this access is used to confirm that
customers are not affected by a suspected service issue or to remediate a
reversible system issue.
GoogleResponseToProductionAlert
The principal accessed customer data in order to diagnose or resolve a
suspected issue in services or a known outage.
ThirdPartyDataRequest
The principal was compelled to access customer data in order to respond
to a legal third party data request or process, including legal processes
from customers themselves.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis documentation details the \u003ccode\u003eAccessReason.Types.Type\u003c/code\u003e enum within the Cloud Controls Partner v1 API, specifically in version 1.0.0-beta02 and the latest 1.1.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eAccessReason.Types.Type\u003c/code\u003e enum defines the various reasons why a principal might access customer data, including reasons like \u003ccode\u003eCloudInitiatedAccess\u003c/code\u003e, \u003ccode\u003eCustomerInitiatedSupport\u003c/code\u003e, and \u003ccode\u003eThirdPartyDataRequest\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eEach field within the enum, such as \u003ccode\u003eGoogleInitiatedService\u003c/code\u003e and \u003ccode\u003eGoogleResponseToProductionAlert\u003c/code\u003e, has a specific description outlining the circumstances of data access.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eUnspecified\u003c/code\u003e field is a default value in the proto, which should not be used directly.\u003c/p\u003e\n"]]],[],null,[]]
