The system's confidence score that this reply is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis document provides reference information for the \u003ccode\u003eSmartReplyData\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, specifically for .NET developers.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eSmartReplyData\u003c/code\u003e class represents data for Agent Assist Smart Replies and implements several interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe class offers several properties, such as \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, and \u003ccode\u003eReply\u003c/code\u003e, that provide details about the smart reply, including the confidence level and the actual content of the suggested reply.\u003c/p\u003e\n"],["\u003cp\u003eThis content also displays the different available versions of SmartReplyData, with version 2.19.0 being the most recent and 2.10.0 being the version that this documentation is for, along with various other versions, all the way down to 1.0.0.\u003c/p\u003e\n"]]],[],null,[]]
