public sealed class ArticleSuggestionData : IMessage<ArticleSuggestionData>, IEquatable<ArticleSuggestionData>, IDeepCloneable<ArticleSuggestionData>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class ArticleSuggestionData.
The system's confidence score that this article is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis page provides documentation for the \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, with the latest version being 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eArticleSuggestionData\u003c/code\u003e is used for representing data related to article suggestions provided by Agent Assist, implementing multiple interfaces such as \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe class contains properties like \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, \u003ccode\u003eSource\u003c/code\u003e, \u003ccode\u003eTitle\u003c/code\u003e, and \u003ccode\u003eUri\u003c/code\u003e to store relevant information about an article suggestion.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation includes details on how to construct instances of \u003ccode\u003eArticleSuggestionData\u003c/code\u003e, and how it inherits members from the \u003ccode\u003eobject\u003c/code\u003e class.\u003c/p\u003e\n"],["\u003cp\u003eVersion history is available, with a list of releases ranging from version 1.0.0 to the most recent 2.19.0, each with a link to their respective documentation.\u003c/p\u003e\n"]]],[],null,[]]
