The dimension is keyed by the conversation profile ID.
Issue
The dimension is keyed by issues.
QaQuestionAnswerValue
The dimension is keyed by QaQuestionIds-Answer value pairs.
Note that: We only group by the QuestionId and not the revision-id of the
scorecard this question is a part of. This allows for showing
distribution of answers per question across different scorecard
revisions.
QaQuestionId
The dimension is keyed by QaQuestionIds.
Note that: We only group by the QuestionId and not the revision-id of the
scorecard this question is a part of. This allows for showing stats for
the same question across different scorecard revisions.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe documentation covers various versions of the \u003ccode\u003eDimension.Types.DimensionKey\u003c/code\u003e enum within the Google Cloud Contact Center Insights v1 API, ranging from version 1.0.0 to the latest version 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003eThis enum, \u003ccode\u003eDimension.Types.DimensionKey\u003c/code\u003e, is used to specify the key for a dimension within the Contact Center AI Insights API, providing different ways to categorize data.\u003c/p\u003e\n"],["\u003cp\u003eAvailable keys for the dimension include \u003ccode\u003eAgent\u003c/code\u003e, \u003ccode\u003eAgentTeam\u003c/code\u003e, \u003ccode\u003eConversationProfileId\u003c/code\u003e, \u003ccode\u003eIssue\u003c/code\u003e, \u003ccode\u003eQaQuestionAnswerValue\u003c/code\u003e, \u003ccode\u003eQaQuestionId\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e, each defining how data should be grouped.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQaQuestionAnswerValue\u003c/code\u003e and \u003ccode\u003eQaQuestionId\u003c/code\u003e keys specifically address grouping by question IDs and their associated answer values, disregarding scorecard revision IDs.\u003c/p\u003e\n"]]],[],null,[]]
