An existing conversation has closed. This is fired when a telephone call
is terminated, or a conversation is closed via the API.
ConversationStarted
A new conversation has been opened. This is fired when a telephone call
is answered, or a conversation is created via the API.
HumanInterventionNeeded
An existing conversation has received notification from Dialogflow that
human intervention is required.
NewMessage
An existing conversation has received a new message, either from API or
telephony. It is configured in
[ConversationProfile.new_message_event_notification_config][google.cloud.dialogflow.v2.ConversationProfile.new_message_event_notification_config]
UnrecoverableError
Unrecoverable error during a telephone call.
In general non-recoverable errors only occur if something was
misconfigured in the ConversationProfile corresponding to the call. After
a non-recoverable error, Dialogflow may stop responding.
We don't fire this event:
in an API call because we can directly return the error, or,
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe latest version available is 4.26.0, with a range of versions from 4.25.0 down to 3.2.0, all of which are documented.\u003c/p\u003e\n"],["\u003cp\u003eThis page details the \u003ccode\u003eType\u003c/code\u003e enumeration within the \u003ccode\u003eGoogle.Cloud.Dialogflow.V2\u003c/code\u003e namespace, specifically within the \u003ccode\u003eConversationEvent\u003c/code\u003e class.\u003c/p\u003e\n"],["\u003cp\u003eThe enumeration \u003ccode\u003eType\u003c/code\u003e defines six distinct event types related to conversations: \u003ccode\u003eConversationFinished\u003c/code\u003e, \u003ccode\u003eConversationStarted\u003c/code\u003e, \u003ccode\u003eHumanInterventionNeeded\u003c/code\u003e, \u003ccode\u003eNewMessage\u003c/code\u003e, \u003ccode\u003eUnrecoverableError\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe documented versions link back to their respective documentation page, allowing the user to access any version of the \u003ccode\u003eType\u003c/code\u003e enum they want to view.\u003c/p\u003e\n"]]],[],null,[]]
