Class HumanAgentHandoffConfig (4.1.0) 

public sealed class HumanAgentHandoffConfig : IMessage<HumanAgentHandoffConfig>, IEquatable<HumanAgentHandoffConfig>, IDeepCloneable<HumanAgentHandoffConfig>, IBufferMessage, IMessage

Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.

Currently, this feature is not general available, please contact Google to get access.

Inheritance

Object > HumanAgentHandoffConfig

Namespace

Google.Cloud.Dialogflow.V2

Assembly

Google.Cloud.Dialogflow.V2.dll

Constructors

HumanAgentHandoffConfig()

public HumanAgentHandoffConfig()

HumanAgentHandoffConfig(HumanAgentHandoffConfig)

public HumanAgentHandoffConfig(HumanAgentHandoffConfig other)
Parameter
Name Description
other HumanAgentHandoffConfig

Properties

AgentServiceCase

public HumanAgentHandoffConfig.AgentServiceOneofCase AgentServiceCase { get; }
Property Value
Type Description
HumanAgentHandoffConfig.AgentServiceOneofCase

LivePersonConfig

public HumanAgentHandoffConfig.Types.LivePersonConfig LivePersonConfig { get; set; }

Uses LivePerson (https://www.liveperson.com).

Property Value
Type Description
HumanAgentHandoffConfig.Types.LivePersonConfig

SalesforceLiveAgentConfig

public HumanAgentHandoffConfig.Types.SalesforceLiveAgentConfig SalesforceLiveAgentConfig { get; set; }

Uses Salesforce Live Agent.

Property Value
Type Description
HumanAgentHandoffConfig.Types.SalesforceLiveAgentConfig