public sealed class HumanAgentHandoffConfig : IMessage<HumanAgentHandoffConfig>, IEquatable<HumanAgentHandoffConfig>, IDeepCloneable<HumanAgentHandoffConfig>, IBufferMessage, IMessage
Reference documentation and code samples for the Google Cloud Dialogflow v2 API class HumanAgentHandoffConfig.
Defines the hand off to a live agent, typically on which external agent
service provider to connect to a conversation.
Currently, this feature is not general available, please contact Google
to get access.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eHumanAgentHandoffConfig\u003c/code\u003e class within the Google Cloud Dialogflow v2 API, detailing its use in connecting conversations to live agents.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eHumanAgentHandoffConfig\u003c/code\u003e class allows for integration with external agent service providers, including LivePerson and Salesforce Live Agent.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation lists numerous versions of the API, ranging from the latest 4.26.0 down to 3.2.0, with the current focus being on version 4.2.0.\u003c/p\u003e\n"],["\u003cp\u003eThis class implements multiple interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, and inherits from \u003ccode\u003eObject\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe class features properties such as \u003ccode\u003eAgentServiceCase\u003c/code\u003e, \u003ccode\u003eLivePersonConfig\u003c/code\u003e, and \u003ccode\u003eSalesforceLiveAgentConfig\u003c/code\u003e, which are essential for configuring handoffs to different agent services.\u003c/p\u003e\n"]]],[],null,[]]