An existing conversation has closed. This is fired when a telephone call
is terminated, or a conversation is closed via the API.
ConversationStarted
A new conversation has been opened. This is fired when a telephone call
is answered, or a conversation is created via the API.
HumanInterventionNeeded
An existing conversation has received notification from Dialogflow that
human intervention is required.
NewMessage
An existing conversation has received a new message, either from API or
telephony. It is configured in
[ConversationProfile.new_message_event_notification_config][google.cloud.dialogflow.v2beta1.ConversationProfile.new_message_event_notification_config]
NewRecognitionResult
An existing conversation has received a new speech recognition result.
This is mainly for delivering intermediate transcripts. The notification
is configured in
[ConversationProfile.new_recognition_event_notification_config][].
UnrecoverableError
Unrecoverable error during a telephone call.
In general non-recoverable errors only occur if something was
misconfigured in the ConversationProfile corresponding to the call. After
a non-recoverable error, Dialogflow may stop responding.
We don't fire this event:
in an API call because we can directly return the error, or,
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["This documentation details the `ConversationEvent.Types.Type` enum within the Google Cloud Dialogflow v2beta1 API, outlining the different types of events available."],["The `ConversationEvent.Types.Type` enum includes events such as `ConversationFinished`, `ConversationStarted`, `HumanInterventionNeeded`, `NewMessage`, `NewRecognitionResult`, `UnrecoverableError`, and `Unspecified`."],["Each event type in the enum, such as `ConversationFinished` and `ConversationStarted`, corresponds to a specific stage or occurrence in a conversation's lifecycle, like the start or end of a call."],["The `NewMessage` and `NewRecognitionResult` events notify of a new message received, either through API or telephony, or a new speech recognition result."],["The `UnrecoverableError` event indicates a critical error during a telephone call, often due to misconfiguration, which can lead to Dialogflow ceasing to respond."]]],[]]
