The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
SmartReply
The legacy enum for agent-facing smart reply feature.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis document provides reference information for the \u003ccode\u003eDocument.Types.KnowledgeType\u003c/code\u003e enum within the Google Cloud Dialogflow v2beta1 API, specifically for the .NET environment.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eKnowledgeType\u003c/code\u003e enum defines different categories of document content, including \u003ccode\u003eAgentFacingSmartReply\u003c/code\u003e, \u003ccode\u003eArticleSuggestion\u003c/code\u003e, \u003ccode\u003eExtractiveQa\u003c/code\u003e, \u003ccode\u003eFaq\u003c/code\u003e, \u003ccode\u003eSmartReply\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eEach \u003ccode\u003eKnowledgeType\u003c/code\u003e field represents a specific type of document, with descriptions detailing their purpose, such as \u003ccode\u003eFaq\u003c/code\u003e for question-answer pairs and \u003ccode\u003eExtractiveQa\u003c/code\u003e for unstructured text used in question answering.\u003c/p\u003e\n"],["\u003cp\u003eThis documentation is available in two versions: the latest (\u003ccode\u003e1.0.0-beta23\u003c/code\u003e) and an older version (\u003ccode\u003e1.0.0-beta22\u003c/code\u003e).\u003c/p\u003e\n"],["\u003cp\u003eThe enum is part of the \u003ccode\u003eGoogle.Cloud.Dialogflow.V2Beta1\u003c/code\u003e namespace and is located in the \u003ccode\u003eGoogle.Cloud.Dialogflow.V2Beta1.dll\u003c/code\u003e assembly.\u003c/p\u003e\n"]]],[],null,[]]
