Indicates a chargeback was issued for the transaction associated with the
assessment, with no other details. When possible, specify the type by
using CHARGEBACK_FRAUD or CHARGEBACK_DISPUTE instead.
ChargebackDispute
Indicates a chargeback related to the cardholder having provided their
card but allegedly not being satisfied with the purchase
(for example, misrepresentation, attempted cancellation).
ChargebackFraud
Indicates a chargeback related to an alleged unauthorized transaction
from the perspective of the cardholder (for example, the card number was
stolen).
CorrectPassword
Indicates the user provided the correct password.
FailedTwoFactor
Indicates that the user failed a 2FA challenge.
IncorrectPassword
Indicates the user provided an incorrect password.
InitiatedTwoFactor
Indicates that the user was served a 2FA challenge. An old assessment
with ENUM_VALUES.INITIATED_TWO_FACTOR reason that has not been
overwritten with PASSED_TWO_FACTOR is treated as an abandoned 2FA flow.
This is equivalent to FAILED_TWO_FACTOR.
PassedTwoFactor
Indicates that the user passed a 2FA challenge.
PaymentHeuristics
Indicates the transaction associated with the assessment is suspected of
being fraudulent based on the payment method, billing details, shipping
address or other transaction information.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage documents the \u003ccode\u003eReason\u003c/code\u003e enum within the \u003ccode\u003eGoogle.Cloud.RecaptchaEnterprise.V1\u003c/code\u003e namespace, detailing potential reasons for annotating a reCAPTCHA assessment.\u003c/p\u003e\n"],["\u003cp\u003eThe content includes links to the documentation for multiple versions of the \u003ccode\u003eGoogle.Cloud.RecaptchaEnterprise.V1\u003c/code\u003e library, from version 1.2.0 up to the latest, version 2.17.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eReason\u003c/code\u003e enum provides specific fields such as \u003ccode\u003eChargeback\u003c/code\u003e, \u003ccode\u003eCorrectPassword\u003c/code\u003e, \u003ccode\u003eFailedTwoFactor\u003c/code\u003e, \u003ccode\u003ePaymentHeuristics\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e, each with descriptions of the scenario they represent.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eInitiatedTwoFactor\u003c/code\u003e reason, within the \u003ccode\u003eReason\u003c/code\u003e enum, is treated as equivalent to \u003ccode\u003eFailedTwoFactor\u003c/code\u003e when not overwritten by \u003ccode\u003ePassedTwoFactor\u003c/code\u003e.\u003c/p\u003e\n"]]],[],null,[]]
