Enum ChannelProfile.ChannelType (0.11.0) 

public enum ChannelProfile.ChannelType extends Enum<ChannelProfile.ChannelType> implements ProtocolMessageEnum

The type of the channel profile.

Protobuf enum google.cloud.ces.v1.ChannelProfile.ChannelType

Implements

ProtocolMessageEnum

Static Fields

Name Description
API

API channel.

API = 3;
API_VALUE

API channel.

API = 3;
CONTACT_CENTER_AS_A_SERVICE

Contact Center as a Service (CCaaS) channel.

CONTACT_CENTER_AS_A_SERVICE = 6;
CONTACT_CENTER_AS_A_SERVICE_CHAT

Contact Center as a Service (CCaaS Chat) channel.

CONTACT_CENTER_AS_A_SERVICE_CHAT = 11;
CONTACT_CENTER_AS_A_SERVICE_CHAT_VALUE

Contact Center as a Service (CCaaS Chat) channel.

CONTACT_CENTER_AS_A_SERVICE_CHAT = 11;
CONTACT_CENTER_AS_A_SERVICE_VALUE

Contact Center as a Service (CCaaS) channel.

CONTACT_CENTER_AS_A_SERVICE = 6;
CONTACT_CENTER_INTEGRATION

Third party contact center integration channel.

CONTACT_CENTER_INTEGRATION = 8;
CONTACT_CENTER_INTEGRATION_VALUE

Third party contact center integration channel.

CONTACT_CENTER_INTEGRATION = 8;
FIVE9

Five9 channel.

FIVE9 = 7;
FIVE9_VALUE

Five9 channel.

FIVE9 = 7;
GOOGLE_TELEPHONY_PLATFORM

Google Telephony Platform channel.

GOOGLE_TELEPHONY_PLATFORM = 5;
GOOGLE_TELEPHONY_PLATFORM_VALUE

Google Telephony Platform channel.

GOOGLE_TELEPHONY_PLATFORM = 5;
INSTAGRAM

Instagram channel.

INSTAGRAM = 10;
INSTAGRAM_VALUE

Instagram channel.

INSTAGRAM = 10;
TWILIO

Twilio channel.

TWILIO = 4;
TWILIO_VALUE

Twilio channel.

TWILIO = 4;
UNKNOWN

Unknown channel type.

UNKNOWN = 0;
UNKNOWN_VALUE

Unknown channel type.

UNKNOWN = 0;
UNRECOGNIZED
WEB_UI

Web UI channel.

WEB_UI = 2;
WEB_UI_VALUE

Web UI channel.

WEB_UI = 2;
WHATSAPP

WhatsApp channel.

WHATSAPP = 9;
WHATSAPP_VALUE

WhatsApp channel.

WHATSAPP = 9;

Static Methods

Name Description
forNumber(int value)
getDescriptor()
internalGetValueMap()
valueOf(Descriptors.EnumValueDescriptor desc)
valueOf(int value)

Deprecated. Use #forNumber(int) instead.
valueOf(String name)
values()

Methods

Name Description
getDescriptorForType()
getNumber()
getValueDescriptor()