Class FaqAnswerData (2.19.0) 
  
      
     
  
  
  
   
  
    
  
  
    
    
    
  Version 2.19.0keyboard_arrow_down  
  
 
    
    
    
    
      
  
  
  
    
public   final   class  FaqAnswerData   extends   GeneratedMessageV3   implements   FaqAnswerDataOrBuilder  
   
   Agent Assist frequently-asked-question answer data.
 Protobuf type google.cloud.contactcenterinsights.v1.FaqAnswerData
 
  
  
  
    Inherited Members 
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
      com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT) 
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
   
  Static Fields
   
  
  
    
public   static   final   int   ANSWER_FIELD_NUMBER  
   
  
    
      
        Field Value  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  
  
    
public   static   final   int   CONFIDENCE_SCORE_FIELD_NUMBER  
   
  
    
      
        Field Value  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  
  
    
public   static   final   int   METADATA_FIELD_NUMBER  
   
  
    
      
        Field Value  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  
  
    
public   static   final   int   QUERY_RECORD_FIELD_NUMBER  
   
  
    
      
        Field Value  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  
  
    
public   static   final   int   QUESTION_FIELD_NUMBER  
   
  
    
      
        Field Value  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  
  
    
public   static   final   int   SOURCE_FIELD_NUMBER  
   
  
    
      
        Field Value  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  Static Methods
   
   
  
  
    
public   static   FaqAnswerData   getDefaultInstance ()  
   
  
   
  
  
    
public   static   final   Descriptors . Descriptor   getDescriptor ()  
   
  
   
  
  
    
public   static   FaqAnswerData . Builder   newBuilder ()  
   
  
   
  
  
    
public   static   FaqAnswerData . Builder   newBuilder ( FaqAnswerData   prototype )  
   
  
  
   
  
  
    
public   static   FaqAnswerData   parseDelimitedFrom ( InputStream   input )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseDelimitedFrom ( InputStream   input ,   ExtensionRegistryLite   extensionRegistry )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( byte []   data )  
   
  
    
      
        Parameter  
       
      
        Name  
        Description  
       
      
        data 
        byte [] 
       
     
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( byte []   data ,   ExtensionRegistryLite   extensionRegistry )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( ByteString   data )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( ByteString   data ,   ExtensionRegistryLite   extensionRegistry )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( CodedInputStream   input )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( CodedInputStream   input ,   ExtensionRegistryLite   extensionRegistry )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( InputStream   input )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( InputStream   input ,   ExtensionRegistryLite   extensionRegistry )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( ByteBuffer   data )  
   
  
  
  
   
  
  
    
public   static   FaqAnswerData   parseFrom ( ByteBuffer   data ,   ExtensionRegistryLite   extensionRegistry )  
   
  
  
  
   
  
  
    
public   static   Parser<FaqAnswerData>   parser ()  
   
  
  Methods
   
   
  
  
    
public   boolean   containsMetadata ( String   key )  
   
   Map that contains metadata about the FAQ answer and the document that
 it originates from.
 map<string, string> metadata = 4;
 
  
    
      
        Parameter  
       
      
        Name  
        Description  
       
      
        key 
        String  
       
     
  
  
   
  
  
    
public   boolean   equals ( Object   obj )  
   
  
    
      
        Parameter  
       
      
        Name  
        Description  
       
      
        obj 
        Object  
       
     
  
  
  Overrides 
  
   
  
  
    
public   String   getAnswer ()  
   
   The piece of text from the source knowledge base document.
 string answer = 1;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        String  
        The answer.
 
       
     
  
   
  
  
    
public   ByteString   getAnswerBytes ()  
   
   The piece of text from the source knowledge base document.
 string answer = 1;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        ByteString  
        The bytes for answer.
 
       
     
  
   
  
  
    
public   float   getConfidenceScore ()  
   
   The system's confidence score that this answer is a good match for this
 conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
 certain).
 float confidence_score = 2;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        float  
        The confidenceScore.
 
       
     
  
   
  
  
    
public   FaqAnswerData   getDefaultInstanceForType ()  
   
  
   
  
  
    
public   Map<String , String >  getMetadata ()  
   
  
  
   
  
  
    
public   int   getMetadataCount ()  
   
   Map that contains metadata about the FAQ answer and the document that
 it originates from.
 map<string, string> metadata = 4;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
   
  
  
    
public   Map<String , String >  getMetadataMap ()  
   
   Map that contains metadata about the FAQ answer and the document that
 it originates from.
 map<string, string> metadata = 4;
 
  
   
  
  
    
public   String   getMetadataOrDefault ( String   key ,   String   defaultValue )  
   
   Map that contains metadata about the FAQ answer and the document that
 it originates from.
 map<string, string> metadata = 4;
 
  
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        String  
         
       
     
  
   
  
  
    
public   String   getMetadataOrThrow ( String   key )  
   
   Map that contains metadata about the FAQ answer and the document that
 it originates from.
 map<string, string> metadata = 4;
 
  
    
      
        Parameter  
       
      
        Name  
        Description  
       
      
        key 
        String  
       
     
  
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        String  
         
       
     
  
   
  
  
    
public   Parser<FaqAnswerData>   getParserForType ()  
   
  
  Overrides 
  
   
  
  
    
public   String   getQueryRecord ()  
   
   The name of the answer record.
 Format:
 projects/{project}/locations/{location}/answerRecords/{answer_record}
 string query_record = 5;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        String  
        The queryRecord.
 
       
     
  
   
  
  
    
public   ByteString   getQueryRecordBytes ()  
   
   The name of the answer record.
 Format:
 projects/{project}/locations/{location}/answerRecords/{answer_record}
 string query_record = 5;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        ByteString  
        The bytes for queryRecord.
 
       
     
  
   
  
  
    
public   String   getQuestion ()  
   
   The corresponding FAQ question.
 string question = 3;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        String  
        The question.
 
       
     
  
   
  
  
    
public   ByteString   getQuestionBytes ()  
   
   The corresponding FAQ question.
 string question = 3;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        ByteString  
        The bytes for question.
 
       
     
  
   
  
  
    
public   int   getSerializedSize ()  
   
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  Overrides 
  
   
  
  
    
public   String   getSource ()  
   
   The knowledge document that this answer was extracted from.
 Format:
 projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
 string source = 6;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        String  
        The source.
 
       
     
  
   
  
  
    
public   ByteString   getSourceBytes ()  
   
   The knowledge document that this answer was extracted from.
 Format:
 projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
 string source = 6;
 
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        ByteString  
        The bytes for source.
 
       
     
  
   
  
  
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        int  
         
       
     
  
  Overrides 
  
   
  
  
    
protected   GeneratedMessageV3 . FieldAccessorTable   internalGetFieldAccessorTable ()  
   
  
  Overrides 
  
   
  
  
    
protected   MapField   internalGetMapField ( int   number )  
   
  
    
      
        Parameter  
       
      
        Name  
        Description  
       
      
        number 
        int  
       
     
  
  
  Overrides 
  
   
  
  
    
public   final   boolean   isInitialized ()  
   
  
  Overrides 
  
   
  
  
    
public   FaqAnswerData . Builder   newBuilderForType ()  
   
  
   
  
  
    
protected   FaqAnswerData . Builder   newBuilderForType ( GeneratedMessageV3 . BuilderParent   parent )  
   
  
  
  Overrides 
  
   
  
  
    
protected   Object   newInstance ( GeneratedMessageV3 . UnusedPrivateParameter   unused )  
   
  
  
    
      
        Returns  
       
      
        Type  
        Description  
       
      
        Object  
         
       
     
  
  Overrides 
  
   
  
  
    
public   FaqAnswerData . Builder   toBuilder ()  
   
  
   
  
  
    
public   void   writeTo ( CodedOutputStream   output )  
   
  
  Overrides 
  
  
 
     
    
  
  
  
     
  
 
  
    
    
      
       
    
    
  
  
 
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  Last updated 2025-10-30 UTC.
 
 
  
  
  
    
      [[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-10-30 UTC."],[],[]]