Interface RuntimeAnnotationOrBuilder (2.24.0) 

public interface RuntimeAnnotationOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getAnnotationId()

public abstract String getAnnotationId()

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

string annotation_id = 1;

Returns
Type Description
String

The annotationId.

getAnnotationIdBytes()

public abstract ByteString getAnnotationIdBytes()

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

string annotation_id = 1;

Returns
Type Description
ByteString

The bytes for annotationId.

getAnswerFeedback()

public abstract AnswerFeedback getAnswerFeedback()

The feedback that the customer has about the answer in data.

.google.cloud.contactcenterinsights.v1.AnswerFeedback answer_feedback = 5;

Returns
Type Description
AnswerFeedback

The answerFeedback.

getAnswerFeedbackOrBuilder()

public abstract AnswerFeedbackOrBuilder getAnswerFeedbackOrBuilder()

The feedback that the customer has about the answer in data.

.google.cloud.contactcenterinsights.v1.AnswerFeedback answer_feedback = 5;

Returns
Type Description
AnswerFeedbackOrBuilder

getArticleSuggestion()

public abstract ArticleSuggestionData getArticleSuggestion()

Agent Assist Article Suggestion data.

.google.cloud.contactcenterinsights.v1.ArticleSuggestionData article_suggestion = 6;

Returns
Type Description
ArticleSuggestionData

The articleSuggestion.

getArticleSuggestionOrBuilder()

public abstract ArticleSuggestionDataOrBuilder getArticleSuggestionOrBuilder()

Agent Assist Article Suggestion data.

.google.cloud.contactcenterinsights.v1.ArticleSuggestionData article_suggestion = 6;

Returns
Type Description
ArticleSuggestionDataOrBuilder

getConversationSummarizationSuggestion()

public abstract ConversationSummarizationSuggestionData getConversationSummarizationSuggestion()

Conversation summarization suggestion data.

.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData conversation_summarization_suggestion = 12;

Returns
Type Description
ConversationSummarizationSuggestionData

The conversationSummarizationSuggestion.

getConversationSummarizationSuggestionOrBuilder()

public abstract ConversationSummarizationSuggestionDataOrBuilder getConversationSummarizationSuggestionOrBuilder()

Conversation summarization suggestion data.

.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData conversation_summarization_suggestion = 12;

Returns
Type Description
ConversationSummarizationSuggestionDataOrBuilder

getCreateTime()

public abstract Timestamp getCreateTime()

The time at which this annotation was created.

.google.protobuf.Timestamp create_time = 2;

Returns
Type Description
Timestamp

The createTime.

getCreateTimeOrBuilder()

public abstract TimestampOrBuilder getCreateTimeOrBuilder()

The time at which this annotation was created.

.google.protobuf.Timestamp create_time = 2;

Returns
Type Description
TimestampOrBuilder

getDataCase()

public abstract RuntimeAnnotation.DataCase getDataCase()
Returns
Type Description
RuntimeAnnotation.DataCase

getDialogflowInteraction()

public abstract DialogflowInteractionData getDialogflowInteraction()

Dialogflow interaction data.

.google.cloud.contactcenterinsights.v1.DialogflowInteractionData dialogflow_interaction = 10;

Returns
Type Description
DialogflowInteractionData

The dialogflowInteraction.

getDialogflowInteractionOrBuilder()

public abstract DialogflowInteractionDataOrBuilder getDialogflowInteractionOrBuilder()

Dialogflow interaction data.

.google.cloud.contactcenterinsights.v1.DialogflowInteractionData dialogflow_interaction = 10;

Returns
Type Description
DialogflowInteractionDataOrBuilder

getEndBoundary()

public abstract AnnotationBoundary getEndBoundary()

The boundary in the conversation where the annotation ends, inclusive.

.google.cloud.contactcenterinsights.v1.AnnotationBoundary end_boundary = 4;

Returns
Type Description
AnnotationBoundary

The endBoundary.

getEndBoundaryOrBuilder()

public abstract AnnotationBoundaryOrBuilder getEndBoundaryOrBuilder()

The boundary in the conversation where the annotation ends, inclusive.

.google.cloud.contactcenterinsights.v1.AnnotationBoundary end_boundary = 4;

Returns
Type Description
AnnotationBoundaryOrBuilder

getFaqAnswer()

public abstract FaqAnswerData getFaqAnswer()

Agent Assist FAQ answer data.

.google.cloud.contactcenterinsights.v1.FaqAnswerData faq_answer = 7;

Returns
Type Description
FaqAnswerData

The faqAnswer.

getFaqAnswerOrBuilder()

public abstract FaqAnswerDataOrBuilder getFaqAnswerOrBuilder()

Agent Assist FAQ answer data.

.google.cloud.contactcenterinsights.v1.FaqAnswerData faq_answer = 7;

Returns
Type Description
FaqAnswerDataOrBuilder

getSmartComposeSuggestion()

public abstract SmartComposeSuggestionData getSmartComposeSuggestion()

Agent Assist Smart Compose suggestion data.

.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData smart_compose_suggestion = 9;

Returns
Type Description
SmartComposeSuggestionData

The smartComposeSuggestion.

getSmartComposeSuggestionOrBuilder()

public abstract SmartComposeSuggestionDataOrBuilder getSmartComposeSuggestionOrBuilder()

Agent Assist Smart Compose suggestion data.

.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData smart_compose_suggestion = 9;

Returns
Type Description
SmartComposeSuggestionDataOrBuilder

getSmartReply()

public abstract SmartReplyData getSmartReply()

Agent Assist Smart Reply data.

.google.cloud.contactcenterinsights.v1.SmartReplyData smart_reply = 8;

Returns
Type Description
SmartReplyData

The smartReply.

getSmartReplyOrBuilder()

public abstract SmartReplyDataOrBuilder getSmartReplyOrBuilder()

Agent Assist Smart Reply data.

.google.cloud.contactcenterinsights.v1.SmartReplyData smart_reply = 8;

Returns
Type Description
SmartReplyDataOrBuilder

getStartBoundary()

public abstract AnnotationBoundary getStartBoundary()

The boundary in the conversation where the annotation starts, inclusive.

.google.cloud.contactcenterinsights.v1.AnnotationBoundary start_boundary = 3;

Returns
Type Description
AnnotationBoundary

The startBoundary.

getStartBoundaryOrBuilder()

public abstract AnnotationBoundaryOrBuilder getStartBoundaryOrBuilder()

The boundary in the conversation where the annotation starts, inclusive.

.google.cloud.contactcenterinsights.v1.AnnotationBoundary start_boundary = 3;

Returns
Type Description
AnnotationBoundaryOrBuilder

hasAnswerFeedback()

public abstract boolean hasAnswerFeedback()

The feedback that the customer has about the answer in data.

.google.cloud.contactcenterinsights.v1.AnswerFeedback answer_feedback = 5;

Returns
Type Description
boolean

Whether the answerFeedback field is set.

hasArticleSuggestion()

public abstract boolean hasArticleSuggestion()

Agent Assist Article Suggestion data.

.google.cloud.contactcenterinsights.v1.ArticleSuggestionData article_suggestion = 6;

Returns
Type Description
boolean

Whether the articleSuggestion field is set.

hasConversationSummarizationSuggestion()

public abstract boolean hasConversationSummarizationSuggestion()

Conversation summarization suggestion data.

.google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData conversation_summarization_suggestion = 12;

Returns
Type Description
boolean

Whether the conversationSummarizationSuggestion field is set.

hasCreateTime()

public abstract boolean hasCreateTime()

The time at which this annotation was created.

.google.protobuf.Timestamp create_time = 2;

Returns
Type Description
boolean

Whether the createTime field is set.

hasDialogflowInteraction()

public abstract boolean hasDialogflowInteraction()

Dialogflow interaction data.

.google.cloud.contactcenterinsights.v1.DialogflowInteractionData dialogflow_interaction = 10;

Returns
Type Description
boolean

Whether the dialogflowInteraction field is set.

hasEndBoundary()

public abstract boolean hasEndBoundary()

The boundary in the conversation where the annotation ends, inclusive.

.google.cloud.contactcenterinsights.v1.AnnotationBoundary end_boundary = 4;

Returns
Type Description
boolean

Whether the endBoundary field is set.

hasFaqAnswer()

public abstract boolean hasFaqAnswer()

Agent Assist FAQ answer data.

.google.cloud.contactcenterinsights.v1.FaqAnswerData faq_answer = 7;

Returns
Type Description
boolean

Whether the faqAnswer field is set.

hasSmartComposeSuggestion()

public abstract boolean hasSmartComposeSuggestion()

Agent Assist Smart Compose suggestion data.

.google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData smart_compose_suggestion = 9;

Returns
Type Description
boolean

Whether the smartComposeSuggestion field is set.

hasSmartReply()

public abstract boolean hasSmartReply()

Agent Assist Smart Reply data.

.google.cloud.contactcenterinsights.v1.SmartReplyData smart_reply = 8;

Returns
Type Description
boolean

Whether the smartReply field is set.

hasStartBoundary()

public abstract boolean hasStartBoundary()

The boundary in the conversation where the annotation starts, inclusive.

.google.cloud.contactcenterinsights.v1.AnnotationBoundary start_boundary = 3;

Returns
Type Description
boolean

Whether the startBoundary field is set.