Class FaqAnswerData (2.5.0)
Version 2.5.0keyboard_arrow_down
public final class FaqAnswerData extends GeneratedMessageV3 implements FaqAnswerDataOrBuilder
Agent Assist frequently-asked-question answer data.
Protobuf type google.cloud.contactcenterinsights.v1.FaqAnswerData
Static Fields
public static final int ANSWER_FIELD_NUMBER
Field Value
public static final int CONFIDENCE_SCORE_FIELD_NUMBER
Field Value
public static final int METADATA_FIELD_NUMBER
Field Value
public static final int QUERY_RECORD_FIELD_NUMBER
Field Value
public static final int QUESTION_FIELD_NUMBER
Field Value
public static final int SOURCE_FIELD_NUMBER
Field Value
Static Methods
public static FaqAnswerData getDefaultInstance ()
Returns
public static final Descriptors . Descriptor getDescriptor ()
Returns
public static FaqAnswerData . Builder newBuilder ()
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public static FaqAnswerData . Builder newBuilder ( FaqAnswerData prototype )
Parameter
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public static FaqAnswerData parseDelimitedFrom ( InputStream input )
Parameter
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Exceptions
public static FaqAnswerData parseDelimitedFrom ( InputStream input , ExtensionRegistryLite extensionRegistry )
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Exceptions
public static FaqAnswerData parseFrom ( byte [] data )
Parameter
Name Description
data byte []
Returns
Exceptions
public static FaqAnswerData parseFrom ( byte [] data , ExtensionRegistryLite extensionRegistry )
Parameters
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Exceptions
public static FaqAnswerData parseFrom ( ByteString data )
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Exceptions
public static FaqAnswerData parseFrom ( ByteString data , ExtensionRegistryLite extensionRegistry )
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Exceptions
public static FaqAnswerData parseFrom ( CodedInputStream input )
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Exceptions
public static FaqAnswerData parseFrom ( CodedInputStream input , ExtensionRegistryLite extensionRegistry )
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Exceptions
public static FaqAnswerData parseFrom ( InputStream input )
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Exceptions
public static FaqAnswerData parseFrom ( InputStream input , ExtensionRegistryLite extensionRegistry )
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Exceptions
public static FaqAnswerData parseFrom ( ByteBuffer data )
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Exceptions
public static FaqAnswerData parseFrom ( ByteBuffer data , ExtensionRegistryLite extensionRegistry )
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public static Parser<FaqAnswerData> parser ()
Returns
Methods
public boolean containsMetadata ( String key )
Map that contains metadata about the FAQ answer and the document that
it originates from.
map<string, string> metadata = 4;
Parameter
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public boolean equals ( Object obj )
Parameter
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Overrides
public String getAnswer ()
The piece of text from the source knowledge base document.
string answer = 1;
Returns
Type Description
String The answer.
public ByteString getAnswerBytes ()
The piece of text from the source knowledge base document.
string answer = 1;
Returns
public float getConfidenceScore ()
The system's confidence score that this answer is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
float confidence_score = 2;
Returns
Type Description
float The confidenceScore.
public FaqAnswerData getDefaultInstanceForType ()
Returns
public Map<String , String > getMetadata ()
Returns
public int getMetadataCount ()
Map that contains metadata about the FAQ answer and the document that
it originates from.
map<string, string> metadata = 4;
Returns
public Map<String , String > getMetadataMap ()
Map that contains metadata about the FAQ answer and the document that
it originates from.
map<string, string> metadata = 4;
Returns
public String getMetadataOrDefault ( String key , String defaultValue )
Map that contains metadata about the FAQ answer and the document that
it originates from.
map<string, string> metadata = 4;
Parameters
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public String getMetadataOrThrow ( String key )
Map that contains metadata about the FAQ answer and the document that
it originates from.
map<string, string> metadata = 4;
Parameter
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public Parser<FaqAnswerData> getParserForType ()
Returns
Overrides
public String getQueryRecord ()
The name of the answer record.
Format:
projects/{project}/locations/{location}/answerRecords/{answer_record}
string query_record = 5;
Returns
Type Description
String The queryRecord.
public ByteString getQueryRecordBytes ()
The name of the answer record.
Format:
projects/{project}/locations/{location}/answerRecords/{answer_record}
string query_record = 5;
Returns
Type Description
ByteString The bytes for queryRecord.
public String getQuestion ()
The corresponding FAQ question.
string question = 3;
Returns
Type Description
String The question.
public ByteString getQuestionBytes ()
The corresponding FAQ question.
string question = 3;
Returns
Type Description
ByteString The bytes for question.
public int getSerializedSize ()
Returns
Overrides
public String getSource ()
The knowledge document that this answer was extracted from.
Format:
projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
string source = 6;
Returns
Type Description
String The source.
public ByteString getSourceBytes ()
The knowledge document that this answer was extracted from.
Format:
projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
string source = 6;
Returns
public final UnknownFieldSet getUnknownFields ()
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Overrides
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Overrides
protected GeneratedMessageV3 . FieldAccessorTable internalGetFieldAccessorTable ()
Returns
Overrides
protected MapField internalGetMapField ( int number )
Parameter
Name Description
number int
Returns
Overrides
public final boolean isInitialized ()
Returns
Overrides
public FaqAnswerData . Builder newBuilderForType ()
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protected FaqAnswerData . Builder newBuilderForType ( GeneratedMessageV3 . BuilderParent parent )
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Overrides
protected Object newInstance ( GeneratedMessageV3 . UnusedPrivateParameter unused )
Parameter
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Overrides
public FaqAnswerData . Builder toBuilder ()
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public void writeTo ( CodedOutputStream output )
Parameter
Overrides
Exceptions
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Last updated 2025-10-28 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-10-28 UTC."],[],[]]
