Class QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder (2.56.0) 

public static final class QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder extends GeneratedMessageV3.Builder<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder> implements QueryMetricsResponse.Slice.DataPoint.ConversationMeasureOrBuilder

The measure related to conversations.

Protobuf type google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure

Inheritance

Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessageV3.Builder > QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

Static Methods

getDescriptor()

public static final Descriptors.Descriptor getDescriptor()
Returns
Type Description
Descriptor

Methods

addAllQaTagScores(Iterable<? extends QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore> values)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder addAllQaTagScores(Iterable<? extends QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore> values)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
values Iterable<? extends com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore>
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

addQaTagScores(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder addQaTagScores(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore value)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
value QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

addQaTagScores(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder builderForValue)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder addQaTagScores(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder builderForValue)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
builderForValue QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

addQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder addQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore value)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameters
Name Description
index int
value QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

addQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder builderForValue)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder addQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder builderForValue)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameters
Name Description
index int
builderForValue QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

addQaTagScoresBuilder()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder addQaTagScoresBuilder()

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder

addQaTagScoresBuilder(int index)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder addQaTagScoresBuilder(int index)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
index int
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder

addRepeatedField(Descriptors.FieldDescriptor field, Object value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder addRepeatedField(Descriptors.FieldDescriptor field, Object value)
Parameters
Name Description
field FieldDescriptor
value Object
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

build()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure build()
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure

buildPartial()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure buildPartial()
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure

clear()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clear()
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

clearAverageAgentSentimentScore()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageAgentSentimentScore()

The average agent's sentiment score.

optional float average_agent_sentiment_score = 5;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearAverageClientSentimentScore()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageClientSentimentScore()

The average client's sentiment score.

optional float average_client_sentiment_score = 6;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearAverageCustomerSatisfactionRating()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageCustomerSatisfactionRating()

The average customer satisfaction rating.

optional double average_customer_satisfaction_rating = 8;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearAverageDuration()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageDuration()

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

clearAverageQaNormalizedScore()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageQaNormalizedScore()

Average QA normalized score. Will exclude 0's in average calculation.

optional double average_qa_normalized_score = 7;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearAverageQaQuestionNormalizedScore()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageQaQuestionNormalizedScore()

Average QA normalized score averaged for questions averaged across all revisions of the parent scorecard. Will be only populated if the request specifies a dimension of QA_QUESTION_ID.

optional double average_qa_question_normalized_score = 10;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearAverageSilencePercentage()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageSilencePercentage()

The average silence percentage.

optional float average_silence_percentage = 2;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearAverageTurnCount()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearAverageTurnCount()

The average turn count.

optional float average_turn_count = 4;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearConversationCount()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearConversationCount()

The conversation count.

optional int32 conversation_count = 1;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

clearField(Descriptors.FieldDescriptor field)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearField(Descriptors.FieldDescriptor field)
Parameter
Name Description
field FieldDescriptor
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

clearOneof(Descriptors.OneofDescriptor oneof)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearOneof(Descriptors.OneofDescriptor oneof)
Parameter
Name Description
oneof OneofDescriptor
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

clearQaTagScores()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clearQaTagScores()

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

clone()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder clone()
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

getAverageAgentSentimentScore()

public float getAverageAgentSentimentScore()

The average agent's sentiment score.

optional float average_agent_sentiment_score = 5;

Returns
Type Description
float

The averageAgentSentimentScore.

getAverageClientSentimentScore()

public float getAverageClientSentimentScore()

The average client's sentiment score.

optional float average_client_sentiment_score = 6;

Returns
Type Description
float

The averageClientSentimentScore.

getAverageCustomerSatisfactionRating()

public double getAverageCustomerSatisfactionRating()

The average customer satisfaction rating.

optional double average_customer_satisfaction_rating = 8;

Returns
Type Description
double

The averageCustomerSatisfactionRating.

getAverageDuration()

public Duration getAverageDuration()

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Returns
Type Description
Duration

The averageDuration.

getAverageDurationBuilder()

public Duration.Builder getAverageDurationBuilder()

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Returns
Type Description
Builder

getAverageDurationOrBuilder()

public DurationOrBuilder getAverageDurationOrBuilder()

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Returns
Type Description
DurationOrBuilder

getAverageQaNormalizedScore()

public double getAverageQaNormalizedScore()

Average QA normalized score. Will exclude 0's in average calculation.

optional double average_qa_normalized_score = 7;

Returns
Type Description
double

The averageQaNormalizedScore.

getAverageQaQuestionNormalizedScore()

public double getAverageQaQuestionNormalizedScore()

Average QA normalized score averaged for questions averaged across all revisions of the parent scorecard. Will be only populated if the request specifies a dimension of QA_QUESTION_ID.

optional double average_qa_question_normalized_score = 10;

Returns
Type Description
double

The averageQaQuestionNormalizedScore.

getAverageSilencePercentage()

public float getAverageSilencePercentage()

The average silence percentage.

optional float average_silence_percentage = 2;

Returns
Type Description
float

The averageSilencePercentage.

getAverageTurnCount()

public float getAverageTurnCount()

The average turn count.

optional float average_turn_count = 4;

Returns
Type Description
float

The averageTurnCount.

getConversationCount()

public int getConversationCount()

The conversation count.

optional int32 conversation_count = 1;

Returns
Type Description
int

The conversationCount.

getDefaultInstanceForType()

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure getDefaultInstanceForType()
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure

getDescriptorForType()

public Descriptors.Descriptor getDescriptorForType()
Returns
Type Description
Descriptor
Overrides

getQaTagScores(int index)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore getQaTagScores(int index)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
index int
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore

getQaTagScoresBuilder(int index)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder getQaTagScoresBuilder(int index)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
index int
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder

getQaTagScoresBuilderList()

public List<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder> getQaTagScoresBuilderList()

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Returns
Type Description
List<Builder>

getQaTagScoresCount()

public int getQaTagScoresCount()

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Returns
Type Description
int

getQaTagScoresList()

public List<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore> getQaTagScoresList()

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Returns
Type Description
List<QaTagScore>

getQaTagScoresOrBuilder(int index)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder getQaTagScoresOrBuilder(int index)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
index int
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder

getQaTagScoresOrBuilderList()

public List<? extends QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder> getQaTagScoresOrBuilderList()

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Returns
Type Description
List<? extends com.google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder>

hasAverageAgentSentimentScore()

public boolean hasAverageAgentSentimentScore()

The average agent's sentiment score.

optional float average_agent_sentiment_score = 5;

Returns
Type Description
boolean

Whether the averageAgentSentimentScore field is set.

hasAverageClientSentimentScore()

public boolean hasAverageClientSentimentScore()

The average client's sentiment score.

optional float average_client_sentiment_score = 6;

Returns
Type Description
boolean

Whether the averageClientSentimentScore field is set.

hasAverageCustomerSatisfactionRating()

public boolean hasAverageCustomerSatisfactionRating()

The average customer satisfaction rating.

optional double average_customer_satisfaction_rating = 8;

Returns
Type Description
boolean

Whether the averageCustomerSatisfactionRating field is set.

hasAverageDuration()

public boolean hasAverageDuration()

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Returns
Type Description
boolean

Whether the averageDuration field is set.

hasAverageQaNormalizedScore()

public boolean hasAverageQaNormalizedScore()

Average QA normalized score. Will exclude 0's in average calculation.

optional double average_qa_normalized_score = 7;

Returns
Type Description
boolean

Whether the averageQaNormalizedScore field is set.

hasAverageQaQuestionNormalizedScore()

public boolean hasAverageQaQuestionNormalizedScore()

Average QA normalized score averaged for questions averaged across all revisions of the parent scorecard. Will be only populated if the request specifies a dimension of QA_QUESTION_ID.

optional double average_qa_question_normalized_score = 10;

Returns
Type Description
boolean

Whether the averageQaQuestionNormalizedScore field is set.

hasAverageSilencePercentage()

public boolean hasAverageSilencePercentage()

The average silence percentage.

optional float average_silence_percentage = 2;

Returns
Type Description
boolean

Whether the averageSilencePercentage field is set.

hasAverageTurnCount()

public boolean hasAverageTurnCount()

The average turn count.

optional float average_turn_count = 4;

Returns
Type Description
boolean

Whether the averageTurnCount field is set.

hasConversationCount()

public boolean hasConversationCount()

The conversation count.

optional int32 conversation_count = 1;

Returns
Type Description
boolean

Whether the conversationCount field is set.

internalGetFieldAccessorTable()

protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
Returns
Type Description
FieldAccessorTable
Overrides

isInitialized()

public final boolean isInitialized()
Returns
Type Description
boolean
Overrides

mergeAverageDuration(Duration value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder mergeAverageDuration(Duration value)

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Parameter
Name Description
value Duration
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

mergeFrom(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure other)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder mergeFrom(QueryMetricsResponse.Slice.DataPoint.ConversationMeasure other)
Parameter
Name Description
other QueryMetricsResponse.Slice.DataPoint.ConversationMeasure
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
Parameters
Name Description
input CodedInputStream
extensionRegistry ExtensionRegistryLite
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides
Exceptions
Type Description
IOException

mergeFrom(Message other)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder mergeFrom(Message other)
Parameter
Name Description
other Message
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

mergeUnknownFields(UnknownFieldSet unknownFields)

public final QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder mergeUnknownFields(UnknownFieldSet unknownFields)
Parameter
Name Description
unknownFields UnknownFieldSet
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

removeQaTagScores(int index)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder removeQaTagScores(int index)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameter
Name Description
index int
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

setAverageAgentSentimentScore(float value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageAgentSentimentScore(float value)

The average agent's sentiment score.

optional float average_agent_sentiment_score = 5;

Parameter
Name Description
value float

The averageAgentSentimentScore to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setAverageClientSentimentScore(float value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageClientSentimentScore(float value)

The average client's sentiment score.

optional float average_client_sentiment_score = 6;

Parameter
Name Description
value float

The averageClientSentimentScore to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setAverageCustomerSatisfactionRating(double value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageCustomerSatisfactionRating(double value)

The average customer satisfaction rating.

optional double average_customer_satisfaction_rating = 8;

Parameter
Name Description
value double

The averageCustomerSatisfactionRating to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setAverageDuration(Duration value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageDuration(Duration value)

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Parameter
Name Description
value Duration
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

setAverageDuration(Duration.Builder builderForValue)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageDuration(Duration.Builder builderForValue)

The average duration.

optional .google.protobuf.Duration average_duration = 3;

Parameter
Name Description
builderForValue Builder
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

setAverageQaNormalizedScore(double value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageQaNormalizedScore(double value)

Average QA normalized score. Will exclude 0's in average calculation.

optional double average_qa_normalized_score = 7;

Parameter
Name Description
value double

The averageQaNormalizedScore to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setAverageQaQuestionNormalizedScore(double value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageQaQuestionNormalizedScore(double value)

Average QA normalized score averaged for questions averaged across all revisions of the parent scorecard. Will be only populated if the request specifies a dimension of QA_QUESTION_ID.

optional double average_qa_question_normalized_score = 10;

Parameter
Name Description
value double

The averageQaQuestionNormalizedScore to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setAverageSilencePercentage(float value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageSilencePercentage(float value)

The average silence percentage.

optional float average_silence_percentage = 2;

Parameter
Name Description
value float

The averageSilencePercentage to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setAverageTurnCount(float value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setAverageTurnCount(float value)

The average turn count.

optional float average_turn_count = 4;

Parameter
Name Description
value float

The averageTurnCount to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setConversationCount(int value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setConversationCount(int value)

The conversation count.

optional int32 conversation_count = 1;

Parameter
Name Description
value int

The conversationCount to set.
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

This builder for chaining.

setField(Descriptors.FieldDescriptor field, Object value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setField(Descriptors.FieldDescriptor field, Object value)
Parameters
Name Description
field FieldDescriptor
value Object
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

setQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore value)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameters
Name Description
index int
value QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

setQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder builderForValue)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setQaTagScores(int index, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder builderForValue)

Average QA normalized score for all the tags.

repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;

Parameters
Name Description
index int
builderForValue QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)

public QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)
Parameters
Name Description
field FieldDescriptor
index int
value Object
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides

setUnknownFields(UnknownFieldSet unknownFields)

public final QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder setUnknownFields(UnknownFieldSet unknownFields)
Parameter
Name Description
unknownFields UnknownFieldSet
Returns
Type Description
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder
Overrides