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public static final class AnalysisResult.CallAnalysisMetadata.Builder extends GeneratedMessageV3.Builder<AnalysisResult.CallAnalysisMetadata.Builder> implements AnalysisResult.CallAnalysisMetadataOrBuilderCall-specific metadata created during analysis.
Protobuf type
google.cloud.contactcenterinsights.v1.AnalysisResult.CallAnalysisMetadata
Inheritance
Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessageV3.Builder > AnalysisResult.CallAnalysisMetadata.BuilderImplements
AnalysisResult.CallAnalysisMetadataOrBuilderStatic Methods
getDescriptor()
public static final Descriptors.Descriptor getDescriptor()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
Methods
addAllAnnotations(Iterable<? extends CallAnnotation> values)
public AnalysisResult.CallAnalysisMetadata.Builder addAllAnnotations(Iterable<? extends CallAnnotation> values)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
values |
Iterable<? extends com.google.cloud.contactcenterinsights.v1.CallAnnotation> |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAllQaScorecardResults(Iterable<? extends QaScorecardResult> values)
public AnalysisResult.CallAnalysisMetadata.Builder addAllQaScorecardResults(Iterable<? extends QaScorecardResult> values)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
values |
Iterable<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResult> |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAllSentiments(Iterable<? extends ConversationLevelSentiment> values)
public AnalysisResult.CallAnalysisMetadata.Builder addAllSentiments(Iterable<? extends ConversationLevelSentiment> values)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
values |
Iterable<? extends com.google.cloud.contactcenterinsights.v1.ConversationLevelSentiment> |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAnnotations(CallAnnotation value)
public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(CallAnnotation value)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
value |
CallAnnotation |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAnnotations(CallAnnotation.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(CallAnnotation.Builder builderForValue)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
CallAnnotation.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAnnotations(int index, CallAnnotation value)
public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(int index, CallAnnotation value)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
CallAnnotation |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAnnotations(int index, CallAnnotation.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder addAnnotations(int index, CallAnnotation.Builder builderForValue)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
CallAnnotation.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addAnnotationsBuilder()
public CallAnnotation.Builder addAnnotationsBuilder()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
CallAnnotation.Builder |
|
addAnnotationsBuilder(int index)
public CallAnnotation.Builder addAnnotationsBuilder(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
CallAnnotation.Builder |
|
addQaScorecardResults(QaScorecardResult value)
public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(QaScorecardResult value)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
value |
QaScorecardResult |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addQaScorecardResults(QaScorecardResult.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(QaScorecardResult.Builder builderForValue)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
QaScorecardResult.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addQaScorecardResults(int index, QaScorecardResult value)
public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(int index, QaScorecardResult value)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
QaScorecardResult |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder addQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
QaScorecardResult.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addQaScorecardResultsBuilder()
public QaScorecardResult.Builder addQaScorecardResultsBuilder()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.Builder |
|
addQaScorecardResultsBuilder(int index)
public QaScorecardResult.Builder addQaScorecardResultsBuilder(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.Builder |
|
addRepeatedField(Descriptors.FieldDescriptor field, Object value)
public AnalysisResult.CallAnalysisMetadata.Builder addRepeatedField(Descriptors.FieldDescriptor field, Object value)| Parameters | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
value |
Object |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addSentiments(ConversationLevelSentiment value)
public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(ConversationLevelSentiment value)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
value |
ConversationLevelSentiment |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addSentiments(ConversationLevelSentiment.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(ConversationLevelSentiment.Builder builderForValue)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
ConversationLevelSentiment.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addSentiments(int index, ConversationLevelSentiment value)
public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(int index, ConversationLevelSentiment value)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
ConversationLevelSentiment |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addSentiments(int index, ConversationLevelSentiment.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder addSentiments(int index, ConversationLevelSentiment.Builder builderForValue)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
ConversationLevelSentiment.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
addSentimentsBuilder()
public ConversationLevelSentiment.Builder addSentimentsBuilder()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentiment.Builder |
|
addSentimentsBuilder(int index)
public ConversationLevelSentiment.Builder addSentimentsBuilder(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentiment.Builder |
|
build()
public AnalysisResult.CallAnalysisMetadata build()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata |
|
buildPartial()
public AnalysisResult.CallAnalysisMetadata buildPartial()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata |
|
clear()
public AnalysisResult.CallAnalysisMetadata.Builder clear()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearAnnotations()
public AnalysisResult.CallAnalysisMetadata.Builder clearAnnotations()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearEntities()
public AnalysisResult.CallAnalysisMetadata.Builder clearEntities()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearField(Descriptors.FieldDescriptor field)
public AnalysisResult.CallAnalysisMetadata.Builder clearField(Descriptors.FieldDescriptor field)| Parameter | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearIntents()
public AnalysisResult.CallAnalysisMetadata.Builder clearIntents()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearIssueModelResult()
public AnalysisResult.CallAnalysisMetadata.Builder clearIssueModelResult()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearOneof(Descriptors.OneofDescriptor oneof)
public AnalysisResult.CallAnalysisMetadata.Builder clearOneof(Descriptors.OneofDescriptor oneof)| Parameter | |
|---|---|
| Name | Description |
oneof |
OneofDescriptor |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearPhraseMatchers()
public AnalysisResult.CallAnalysisMetadata.Builder clearPhraseMatchers()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearQaScorecardResults()
public AnalysisResult.CallAnalysisMetadata.Builder clearQaScorecardResults()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearSentiments()
public AnalysisResult.CallAnalysisMetadata.Builder clearSentiments()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clearSilence()
public AnalysisResult.CallAnalysisMetadata.Builder clearSilence()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
clone()
public AnalysisResult.CallAnalysisMetadata.Builder clone()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
containsEntities(String key)
public boolean containsEntities(String key)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
containsIntents(String key)
public boolean containsIntents(String key)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
containsPhraseMatchers(String key)
public boolean containsPhraseMatchers(String key)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
getAnnotations(int index)
public CallAnnotation getAnnotations(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
CallAnnotation |
|
getAnnotationsBuilder(int index)
public CallAnnotation.Builder getAnnotationsBuilder(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
CallAnnotation.Builder |
|
getAnnotationsBuilderList()
public List<CallAnnotation.Builder> getAnnotationsBuilderList()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
List<Builder> |
|
getAnnotationsCount()
public int getAnnotationsCount()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
int |
|
getAnnotationsList()
public List<CallAnnotation> getAnnotationsList()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
List<CallAnnotation> |
|
getAnnotationsOrBuilder(int index)
public CallAnnotationOrBuilder getAnnotationsOrBuilder(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
CallAnnotationOrBuilder |
|
getAnnotationsOrBuilderList()
public List<? extends CallAnnotationOrBuilder> getAnnotationsOrBuilderList()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.CallAnnotationOrBuilder> |
|
getDefaultInstanceForType()
public AnalysisResult.CallAnalysisMetadata getDefaultInstanceForType()| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata |
|
getDescriptorForType()
public Descriptors.Descriptor getDescriptorForType()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
getEntities() (deprecated)
public Map<String,Entity> getEntities()Use #getEntitiesMap() instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,Entity> |
|
getEntitiesCount()
public int getEntitiesCount()All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Returns | |
|---|---|
| Type | Description |
int |
|
getEntitiesMap()
public Map<String,Entity> getEntitiesMap()All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Returns | |
|---|---|
| Type | Description |
Map<String,Entity> |
|
getEntitiesOrDefault(String key, Entity defaultValue)
public Entity getEntitiesOrDefault(String key, Entity defaultValue)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
defaultValue |
Entity |
| Returns | |
|---|---|
| Type | Description |
Entity |
|
getEntitiesOrThrow(String key)
public Entity getEntitiesOrThrow(String key)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
Entity |
|
getIntents() (deprecated)
public Map<String,Intent> getIntents()Use #getIntentsMap() instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,Intent> |
|
getIntentsCount()
public int getIntentsCount()All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Returns | |
|---|---|
| Type | Description |
int |
|
getIntentsMap()
public Map<String,Intent> getIntentsMap()All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Returns | |
|---|---|
| Type | Description |
Map<String,Intent> |
|
getIntentsOrDefault(String key, Intent defaultValue)
public Intent getIntentsOrDefault(String key, Intent defaultValue)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
defaultValue |
Intent |
| Returns | |
|---|---|
| Type | Description |
Intent |
|
getIntentsOrThrow(String key)
public Intent getIntentsOrThrow(String key)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
Intent |
|
getIssueModelResult()
public IssueModelResult getIssueModelResult()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
IssueModelResult |
The issueModelResult. |
getIssueModelResultBuilder()
public IssueModelResult.Builder getIssueModelResultBuilder()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
IssueModelResult.Builder |
|
getIssueModelResultOrBuilder()
public IssueModelResultOrBuilder getIssueModelResultOrBuilder()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
IssueModelResultOrBuilder |
|
getMutableEntities() (deprecated)
public Map<String,Entity> getMutableEntities()Use alternate mutation accessors instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,Entity> |
|
getMutableIntents() (deprecated)
public Map<String,Intent> getMutableIntents()Use alternate mutation accessors instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,Intent> |
|
getMutablePhraseMatchers() (deprecated)
public Map<String,PhraseMatchData> getMutablePhraseMatchers()Use alternate mutation accessors instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,PhraseMatchData> |
|
getPhraseMatchers() (deprecated)
public Map<String,PhraseMatchData> getPhraseMatchers()Use #getPhraseMatchersMap() instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,PhraseMatchData> |
|
getPhraseMatchersCount()
public int getPhraseMatchersCount()All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Returns | |
|---|---|
| Type | Description |
int |
|
getPhraseMatchersMap()
public Map<String,PhraseMatchData> getPhraseMatchersMap()All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Returns | |
|---|---|
| Type | Description |
Map<String,PhraseMatchData> |
|
getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)
public PhraseMatchData getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
defaultValue |
PhraseMatchData |
| Returns | |
|---|---|
| Type | Description |
PhraseMatchData |
|
getPhraseMatchersOrThrow(String key)
public PhraseMatchData getPhraseMatchersOrThrow(String key)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
PhraseMatchData |
|
getQaScorecardResults(int index)
public QaScorecardResult getQaScorecardResults(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult |
|
getQaScorecardResultsBuilder(int index)
public QaScorecardResult.Builder getQaScorecardResultsBuilder(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.Builder |
|
getQaScorecardResultsBuilderList()
public List<QaScorecardResult.Builder> getQaScorecardResultsBuilderList()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
List<Builder> |
|
getQaScorecardResultsCount()
public int getQaScorecardResultsCount()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
int |
|
getQaScorecardResultsList()
public List<QaScorecardResult> getQaScorecardResultsList()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
List<QaScorecardResult> |
|
getQaScorecardResultsOrBuilder(int index)
public QaScorecardResultOrBuilder getQaScorecardResultsOrBuilder(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResultOrBuilder |
|
getQaScorecardResultsOrBuilderList()
public List<? extends QaScorecardResultOrBuilder> getQaScorecardResultsOrBuilderList()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResultOrBuilder> |
|
getSentiments(int index)
public ConversationLevelSentiment getSentiments(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentiment |
|
getSentimentsBuilder(int index)
public ConversationLevelSentiment.Builder getSentimentsBuilder(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentiment.Builder |
|
getSentimentsBuilderList()
public List<ConversationLevelSentiment.Builder> getSentimentsBuilderList()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
List<Builder> |
|
getSentimentsCount()
public int getSentimentsCount()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
int |
|
getSentimentsList()
public List<ConversationLevelSentiment> getSentimentsList()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
List<ConversationLevelSentiment> |
|
getSentimentsOrBuilder(int index)
public ConversationLevelSentimentOrBuilder getSentimentsOrBuilder(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentimentOrBuilder |
|
getSentimentsOrBuilderList()
public List<? extends ConversationLevelSentimentOrBuilder> getSentimentsOrBuilderList()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.ConversationLevelSentimentOrBuilder> |
|
getSilence()
public ConversationLevelSilence getSilence()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSilence |
The silence. |
getSilenceBuilder()
public ConversationLevelSilence.Builder getSilenceBuilder()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSilence.Builder |
|
getSilenceOrBuilder()
public ConversationLevelSilenceOrBuilder getSilenceOrBuilder()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSilenceOrBuilder |
|
hasIssueModelResult()
public boolean hasIssueModelResult()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the issueModelResult field is set. |
hasSilence()
public boolean hasSilence()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the silence field is set. |
internalGetFieldAccessorTable()
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()| Returns | |
|---|---|
| Type | Description |
FieldAccessorTable |
|
internalGetMapFieldReflection(int number)
protected MapFieldReflectionAccessor internalGetMapFieldReflection(int number)| Parameter | |
|---|---|
| Name | Description |
number |
int |
| Returns | |
|---|---|
| Type | Description |
com.google.protobuf.MapFieldReflectionAccessor |
|
internalGetMutableMapFieldReflection(int number)
protected MapFieldReflectionAccessor internalGetMutableMapFieldReflection(int number)| Parameter | |
|---|---|
| Name | Description |
number |
int |
| Returns | |
|---|---|
| Type | Description |
com.google.protobuf.MapFieldReflectionAccessor |
|
isInitialized()
public final boolean isInitialized()| Returns | |
|---|---|
| Type | Description |
boolean |
|
mergeFrom(AnalysisResult.CallAnalysisMetadata other)
public AnalysisResult.CallAnalysisMetadata.Builder mergeFrom(AnalysisResult.CallAnalysisMetadata other)| Parameter | |
|---|---|
| Name | Description |
other |
AnalysisResult.CallAnalysisMetadata |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public AnalysisResult.CallAnalysisMetadata.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
input |
CodedInputStream |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
mergeFrom(Message other)
public AnalysisResult.CallAnalysisMetadata.Builder mergeFrom(Message other)| Parameter | |
|---|---|
| Name | Description |
other |
Message |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
mergeIssueModelResult(IssueModelResult value)
public AnalysisResult.CallAnalysisMetadata.Builder mergeIssueModelResult(IssueModelResult value)Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Parameter | |
|---|---|
| Name | Description |
value |
IssueModelResult |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
mergeSilence(ConversationLevelSilence value)
public AnalysisResult.CallAnalysisMetadata.Builder mergeSilence(ConversationLevelSilence value)Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Parameter | |
|---|---|
| Name | Description |
value |
ConversationLevelSilence |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
mergeUnknownFields(UnknownFieldSet unknownFields)
public final AnalysisResult.CallAnalysisMetadata.Builder mergeUnknownFields(UnknownFieldSet unknownFields)| Parameter | |
|---|---|
| Name | Description |
unknownFields |
UnknownFieldSet |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putAllEntities(Map<String,Entity> values)
public AnalysisResult.CallAnalysisMetadata.Builder putAllEntities(Map<String,Entity> values)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
values |
Map<String,Entity> |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putAllIntents(Map<String,Intent> values)
public AnalysisResult.CallAnalysisMetadata.Builder putAllIntents(Map<String,Intent> values)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
values |
Map<String,Intent> |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putAllPhraseMatchers(Map<String,PhraseMatchData> values)
public AnalysisResult.CallAnalysisMetadata.Builder putAllPhraseMatchers(Map<String,PhraseMatchData> values)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
values |
Map<String,PhraseMatchData> |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putEntities(String key, Entity value)
public AnalysisResult.CallAnalysisMetadata.Builder putEntities(String key, Entity value)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
value |
Entity |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putEntitiesBuilderIfAbsent(String key)
public Entity.Builder putEntitiesBuilderIfAbsent(String key)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
Entity.Builder |
|
putIntents(String key, Intent value)
public AnalysisResult.CallAnalysisMetadata.Builder putIntents(String key, Intent value)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
value |
Intent |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putIntentsBuilderIfAbsent(String key)
public Intent.Builder putIntentsBuilderIfAbsent(String key)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
Intent.Builder |
|
putPhraseMatchers(String key, PhraseMatchData value)
public AnalysisResult.CallAnalysisMetadata.Builder putPhraseMatchers(String key, PhraseMatchData value)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
value |
PhraseMatchData |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
putPhraseMatchersBuilderIfAbsent(String key)
public PhraseMatchData.Builder putPhraseMatchersBuilderIfAbsent(String key)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
PhraseMatchData.Builder |
|
removeAnnotations(int index)
public AnalysisResult.CallAnalysisMetadata.Builder removeAnnotations(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
removeEntities(String key)
public AnalysisResult.CallAnalysisMetadata.Builder removeEntities(String key)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
removeIntents(String key)
public AnalysisResult.CallAnalysisMetadata.Builder removeIntents(String key)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
removePhraseMatchers(String key)
public AnalysisResult.CallAnalysisMetadata.Builder removePhraseMatchers(String key)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
removeQaScorecardResults(int index)
public AnalysisResult.CallAnalysisMetadata.Builder removeQaScorecardResults(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
removeSentiments(int index)
public AnalysisResult.CallAnalysisMetadata.Builder removeSentiments(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setAnnotations(int index, CallAnnotation value)
public AnalysisResult.CallAnalysisMetadata.Builder setAnnotations(int index, CallAnnotation value)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
CallAnnotation |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setAnnotations(int index, CallAnnotation.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder setAnnotations(int index, CallAnnotation.Builder builderForValue)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
CallAnnotation.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setField(Descriptors.FieldDescriptor field, Object value)
public AnalysisResult.CallAnalysisMetadata.Builder setField(Descriptors.FieldDescriptor field, Object value)| Parameters | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
value |
Object |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setIssueModelResult(IssueModelResult value)
public AnalysisResult.CallAnalysisMetadata.Builder setIssueModelResult(IssueModelResult value)Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Parameter | |
|---|---|
| Name | Description |
value |
IssueModelResult |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setIssueModelResult(IssueModelResult.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder setIssueModelResult(IssueModelResult.Builder builderForValue)Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
IssueModelResult.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setQaScorecardResults(int index, QaScorecardResult value)
public AnalysisResult.CallAnalysisMetadata.Builder setQaScorecardResults(int index, QaScorecardResult value)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
QaScorecardResult |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder setQaScorecardResults(int index, QaScorecardResult.Builder builderForValue)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
QaScorecardResult.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)
public AnalysisResult.CallAnalysisMetadata.Builder setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)| Parameters | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
index |
int |
value |
Object |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setSentiments(int index, ConversationLevelSentiment value)
public AnalysisResult.CallAnalysisMetadata.Builder setSentiments(int index, ConversationLevelSentiment value)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
ConversationLevelSentiment |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setSentiments(int index, ConversationLevelSentiment.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder setSentiments(int index, ConversationLevelSentiment.Builder builderForValue)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
ConversationLevelSentiment.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setSilence(ConversationLevelSilence value)
public AnalysisResult.CallAnalysisMetadata.Builder setSilence(ConversationLevelSilence value)Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Parameter | |
|---|---|
| Name | Description |
value |
ConversationLevelSilence |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setSilence(ConversationLevelSilence.Builder builderForValue)
public AnalysisResult.CallAnalysisMetadata.Builder setSilence(ConversationLevelSilence.Builder builderForValue)Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
ConversationLevelSilence.Builder |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|
setUnknownFields(UnknownFieldSet unknownFields)
public final AnalysisResult.CallAnalysisMetadata.Builder setUnknownFields(UnknownFieldSet unknownFields)| Parameter | |
|---|---|
| Name | Description |
unknownFields |
UnknownFieldSet |
| Returns | |
|---|---|
| Type | Description |
AnalysisResult.CallAnalysisMetadata.Builder |
|