Class Conversation.QualityMetadata.AgentInfo (2.72.0)
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public static final class Conversation . QualityMetadata . AgentInfo extends GeneratedMessageV3 implements Conversation . QualityMetadata . AgentInfoOrBuilder
Information about an agent involved in the conversation.
Protobuf type
google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo
Inherited Members
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT)
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT,int)
com.google.protobuf.GeneratedMessageV3.<T>emptyList(java.lang.Class<T>)
com.google.protobuf.GeneratedMessageV3.internalGetMapFieldReflection(int)
Static Fields
public static final int AGENT_ID_FIELD_NUMBER
Field Value
Type
Description
int
public static final int AGENT_TYPE_FIELD_NUMBER
Field Value
Type
Description
int
public static final int DISPLAY_NAME_FIELD_NUMBER
Field Value
Type
Description
int
public static final int DISPOSITION_CODE_FIELD_NUMBER
Field Value
Type
Description
int
public static final int TEAM_FIELD_NUMBER
Field Value
Type
Description
int
Static Methods
public static Conversation . QualityMetadata . AgentInfo getDefaultInstance ()
public static final Descriptors . Descriptor getDescriptor ()
public static Conversation . QualityMetadata . AgentInfo . Builder newBuilder ()
public static Conversation . QualityMetadata . AgentInfo . Builder newBuilder ( Conversation . QualityMetadata . AgentInfo prototype )
public static Conversation . QualityMetadata . AgentInfo parseDelimitedFrom ( InputStream input )
public static Conversation . QualityMetadata . AgentInfo parseDelimitedFrom ( InputStream input , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( byte [] data )
Parameter
Name
Description
data
byte []
public static Conversation . QualityMetadata . AgentInfo parseFrom ( byte [] data , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( ByteString data )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( ByteString data , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( CodedInputStream input )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( CodedInputStream input , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( InputStream input )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( InputStream input , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( ByteBuffer data )
public static Conversation . QualityMetadata . AgentInfo parseFrom ( ByteBuffer data , ExtensionRegistryLite extensionRegistry )
public static Parser<Conversation . QualityMetadata . AgentInfo > parser ()
Methods
public boolean equals ( Object obj )
Parameter
Name
Description
obj
Object
Overrides
public String getAgentId ()
A user-specified string representing the agent.
string agent_id = 1;
Returns
Type
Description
String
The agentId.
public ByteString getAgentIdBytes ()
A user-specified string representing the agent.
string agent_id = 1;
Returns
Type
Description
ByteString
The bytes for agentId.
public ConversationParticipant . Role getAgentType ()
The agent type, e.g. HUMAN_AGENT.
.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;
public int getAgentTypeValue ()
The agent type, e.g. HUMAN_AGENT.
.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;
Returns
Type
Description
int
The enum numeric value on the wire for agentType.
public Conversation . QualityMetadata . AgentInfo getDefaultInstanceForType ()
public String getDisplayName ()
The agent's name.
string display_name = 2;
Returns
Type
Description
String
The displayName.
public ByteString getDisplayNameBytes ()
The agent's name.
string display_name = 2;
Returns
Type
Description
ByteString
The bytes for displayName.
public String getDispositionCode ()
A user-provided string indicating the outcome of the agent's segment of
the call.
string disposition_code = 4;
Returns
Type
Description
String
The dispositionCode.
public ByteString getDispositionCodeBytes ()
A user-provided string indicating the outcome of the agent's segment of
the call.
string disposition_code = 4;
Returns
Type
Description
ByteString
The bytes for dispositionCode.
public Parser<Conversation . QualityMetadata . AgentInfo > getParserForType ()
Overrides
public int getSerializedSize ()
Returns
Type
Description
int
Overrides
A user-specified string representing the agent's team.
string team = 3;
Returns
Type
Description
String
The team.
public ByteString getTeamBytes ()
A user-specified string representing the agent's team.
string team = 3;
Returns
Type
Description
ByteString
The bytes for team.
Returns
Type
Description
int
Overrides
protected GeneratedMessageV3 . FieldAccessorTable internalGetFieldAccessorTable ()
Overrides
public final boolean isInitialized ()
Overrides
public Conversation . QualityMetadata . AgentInfo . Builder newBuilderForType ()
protected Conversation . QualityMetadata . AgentInfo . Builder newBuilderForType ( GeneratedMessageV3 . BuilderParent parent )
Overrides
protected Object newInstance ( GeneratedMessageV3 . UnusedPrivateParameter unused )
Returns
Type
Description
Object
Overrides
public Conversation . QualityMetadata . AgentInfo . Builder toBuilder ()
public void writeTo ( CodedOutputStream output )
Overrides
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Last updated 2025-08-18 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-18 UTC."],[],[]]