Interface HumanAgentHandoffConfigOrBuilder (4.14.0) 

public interface HumanAgentHandoffConfigOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getAgentServiceCase()

public abstract HumanAgentHandoffConfig.AgentServiceCase getAgentServiceCase()
Returns
Type Description
HumanAgentHandoffConfig.AgentServiceCase

getLivePersonConfig()

public abstract HumanAgentHandoffConfig.LivePersonConfig getLivePersonConfig()

Uses LivePerson (https://www.liveperson.com).

.google.cloud.dialogflow.v2beta1.HumanAgentHandoffConfig.LivePersonConfig live_person_config = 1;

Returns
Type Description
HumanAgentHandoffConfig.LivePersonConfig

The livePersonConfig.

getLivePersonConfigOrBuilder()

public abstract HumanAgentHandoffConfig.LivePersonConfigOrBuilder getLivePersonConfigOrBuilder()

Uses LivePerson (https://www.liveperson.com).

.google.cloud.dialogflow.v2beta1.HumanAgentHandoffConfig.LivePersonConfig live_person_config = 1;

Returns
Type Description
HumanAgentHandoffConfig.LivePersonConfigOrBuilder

getSalesforceLiveAgentConfig()

public abstract HumanAgentHandoffConfig.SalesforceLiveAgentConfig getSalesforceLiveAgentConfig()

Uses Salesforce Live Agent.

.google.cloud.dialogflow.v2beta1.HumanAgentHandoffConfig.SalesforceLiveAgentConfig salesforce_live_agent_config = 2;

Returns
Type Description
HumanAgentHandoffConfig.SalesforceLiveAgentConfig

The salesforceLiveAgentConfig.

getSalesforceLiveAgentConfigOrBuilder()

public abstract HumanAgentHandoffConfig.SalesforceLiveAgentConfigOrBuilder getSalesforceLiveAgentConfigOrBuilder()

Uses Salesforce Live Agent.

.google.cloud.dialogflow.v2beta1.HumanAgentHandoffConfig.SalesforceLiveAgentConfig salesforce_live_agent_config = 2;

Returns
Type Description
HumanAgentHandoffConfig.SalesforceLiveAgentConfigOrBuilder

hasLivePersonConfig()

public abstract boolean hasLivePersonConfig()

Uses LivePerson (https://www.liveperson.com).

.google.cloud.dialogflow.v2beta1.HumanAgentHandoffConfig.LivePersonConfig live_person_config = 1;

Returns
Type Description
boolean

Whether the livePersonConfig field is set.

hasSalesforceLiveAgentConfig()

public abstract boolean hasSalesforceLiveAgentConfig()

Uses Salesforce Live Agent.

.google.cloud.dialogflow.v2beta1.HumanAgentHandoffConfig.SalesforceLiveAgentConfig salesforce_live_agent_config = 2;

Returns
Type Description
boolean

Whether the salesforceLiveAgentConfig field is set.