Optional. This field is set to the value of the QueryParameters.payload
field passed in the request. Some integrations that query a Dialogflow
agent may provide additional information in the payload.
In particular, for the Dialogflow Phone Gateway integration, this field has
the form:
<pre>{
"telephony": {
"caller_id": "+18558363987"
}
}</pre>
Note: The caller ID field (caller_id) will be redacted for Trial
Edition agents and populated with the caller ID in E.164
format for Essentials Edition agents.
Optional. This field is set to the value of the QueryParameters.payload
field passed in the request. Some integrations that query a Dialogflow
agent may provide additional information in the payload.
In particular, for the Dialogflow Phone Gateway integration, this field has
the form:
<pre>{
"telephony": {
"caller_id": "+18558363987"
}
}</pre>
Note: The caller ID field (caller_id) will be redacted for Trial
Edition agents and populated with the caller ID in E.164
format for Essentials Edition agents.
Optional. This field is set to the value of the QueryParameters.payload
field passed in the request. Some integrations that query a Dialogflow
agent may provide additional information in the payload.
In particular, for the Dialogflow Phone Gateway integration, this field has
the form:
<pre>{
"telephony": {
"caller_id": "+18558363987"
}
}</pre>
Note: The caller ID field (caller_id) will be redacted for Trial
Edition agents and populated with the caller ID in E.164
format for Essentials Edition agents.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-18 UTC."],[],[]]