Interface protos.google.cloud.contactcenterinsights.v1.Conversation.Transcript.ITranscriptSegment (1.1.0)
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Version 1.1.0keyboard_arrow_down
Properties of a TranscriptSegment.
Package
@google-cloud/contact-center-insights!
Properties
channelTag ?: ( number | null );
TranscriptSegment channelTag
Property Value
Type Description
(number|null)
confidence ?: ( number | null );
TranscriptSegment confidence
Property Value
Type Description
(number|null)
languageCode ?: ( string | null );
TranscriptSegment languageCode
Property Value
Type Description
(string|null)
segmentParticipant ?: ( google . cloud . contactcenterinsights . v1 . IConversationParticipant | null );
TranscriptSegment segmentParticipant
Property Value
Type Description
(google.cloud.contactcenterinsights.v1.IConversationParticipant |null)
text
Property Value
Type Description
(string|null)
words ?: ( google . cloud . contactcenterinsights . v1 . Conversation . Transcript . TranscriptSegment . IWordInfo [] | null );
Property Value
Type Description
(google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.IWordInfo []|null)
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Last updated 2025-08-07 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[],[]]
