Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class Role.
The role of the participant.
Protobuf type google.cloud.contactcenterinsights.v1.ConversationParticipant.Role
Namespace
Google \ Cloud \ ContactCenterInsights \ V1 \ ConversationParticipantMethods
static::name
| Parameter | |
|---|---|
| Name | Description |
value |
mixed
|
static::value
| Parameter | |
|---|---|
| Name | Description |
name |
mixed
|
Constants
ROLE_UNSPECIFIED
Value: 0Participant's role is not set.
Generated from protobuf enum ROLE_UNSPECIFIED = 0;
HUMAN_AGENT
Value: 1Participant is a human agent.
Generated from protobuf enum HUMAN_AGENT = 1;
AUTOMATED_AGENT
Value: 2Participant is an automated agent.
Generated from protobuf enum AUTOMATED_AGENT = 2;
END_USER
Value: 3Participant is an end user who conversed with the contact center.
Generated from protobuf enum END_USER = 3;
ANY_AGENT
Value: 4Participant is either a human or automated agent.
Generated from protobuf enum ANY_AGENT = 4;