Events allow for matching intents by event name instead of the natural
language input. For instance, input <event: { name: "welcome_event",
parameters: { name: "Sam" } }> can trigger a personalized welcome
response. The parameter name may be used by the agent in the
response: "Hello #welcome_event.name! What can I do for you
today?".
The collection of parameters associated with the event.
Depending on your protocol or client library language, this is
a map, associative array, symbol table, dictionary, or JSON
object composed of a collection of (MapKey, MapValue) pairs:
MapKey type: string - MapKey value: parameter name -
MapValue type: - If parameter’s entity type is a
composite entity: map - Else: string or number, depending
on parameter value type - MapValue value: - If
parameter’s entity type is a composite entity: map from
composite entity property names to property values - Else:
parameter value
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-03-31 UTC."],[],[]]
