The type of Human Agent Assistant API suggestion to perform, and the
maximum number of results to return for that type. Multiple
Feature objects can be specified in the features list.
Defines the type of Human Agent Assistant feature.
Values:
TYPE_UNSPECIFIED (0):
Unspecified feature type.
ARTICLE_SUGGESTION (1):
Run article suggestion model for chat.
FAQ (2):
Run FAQ model for chat.
SMART_REPLY (3):
Run smart reply model for chat.
KNOWLEDGE_SEARCH (14):
Run knowledge search with text input from
agent or text generated query.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-03-31 UTC."],[],[]]
