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Gemini Enterprise for Customer Experience V1 API - Module Google::Cloud::Ces::V1::ChannelProfile::ChannelType (v0.3.0)

Reference documentation and code samples for the Gemini Enterprise for Customer Experience V1 API module Google::Cloud::Ces::V1::ChannelProfile::ChannelType.

The type of the channel profile.

Constants

UNKNOWN

value: 0
Unknown channel type.

WEB_UI

value: 2
Web UI channel.

API

value: 3
API channel.

TWILIO

value: 4
Twilio channel.

GOOGLE_TELEPHONY_PLATFORM

value: 5
Google Telephony Platform channel.

CONTACT_CENTER_AS_A_SERVICE

value: 6
Contact Center as a Service (CCaaS) channel.

CONTACT_CENTER_AS_A_SERVICE_CHAT

value: 11
Contact Center as a Service (CCaaS Chat) channel.

FIVE9

value: 7
Five9 channel.

CONTACT_CENTER_INTEGRATION

value: 8
Third party contact center integration channel.

value: 9
WhatsApp channel.

INSTAGRAM

value: 10
Instagram channel.

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Last updated 2026-07-10 UTC.