Google Cloud Support V2 API - Module Google::Cloud::Support::V2::Escalation::Reason (v1.5.0)
Reference documentation and code samples for the Google Cloud Support V2 API module Google::Cloud::Support::V2::Escalation::Reason.
An enum detailing the possible reasons a case may be escalated.
Constants
REASON_UNSPECIFIED
value: 0
The escalation reason is in an unknown state or has not been specified.
RESOLUTION_TIME
value: 1
The case is taking too long to resolve.
TECHNICAL_EXPERTISE
value: 2
The support agent does not have the expertise required to successfully
resolve the issue.
BUSINESS_IMPACT
value: 3
The issue is having a significant business impact.
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Last updated 2025-10-10 UTC.
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