2-step verification requirement for Cloud de Confiance by S3NS

Cloud de Confiance by S3NS strives to provide its customers with the strongest security possible. We prioritize protecting your identity, to help keep your account and sensitive information safe. To help keep this commitment, Google is phasing in the requirement that all Cloud de Confiance customers enable 2-step verification (2SV) for their accounts.

Also known as multifactor authentication (MFA), 2SV is an important security measure. In addition to your password, 2SV requires another proof of identity, known as an authentication factor, to successfully sign in to an account. Requiring an additional factor makes it much harder for your account to be compromised by hackers. Even if your password is stolen, hackers still need an additional factor to be able to access your account.

If you're using a Google Account and have already enabled 2SV, you don't need to take further action. You can check whether 2SV is enabled for your account by opening the Security tab of your Google Account settings page. The 2-Step Verification setting is displayed in the How you sign in to Google section.

If you're using a third-party identity provider (IdP) to manage single sign-on (SSO) in to Cloud de Confiance, you can use the 2SV provided by that IdP to comply with Cloud de Confiance's 2SV requirement.

If you have questions that aren't answered in this document, contact Cloud Customer Care.

Timelines for 2SV enforcement

The timeline for 2SV enforcement for Cloud de Confiance depends on your account type, as shown in the following table.

Account type Description Enforcement start date
Personal Google Accounts User accounts you created for your own use, including Gmail accounts, that are used as principals in Cloud de Confiance by S3NS. On or after May 12, 2025
Enterprise Cloud Identity accounts (not using SSO) User accounts with usernames and passwords created and managed by your Google Workspace administrator in Cloud Identity. On or after September 15, 2026
Enterprise accounts using federated authentication User accounts created and managed by your Google Workspace administrator that use Google Workspace SSO, Cloud Identity SSO, or Workforce Identity Federation. To be announced
Reseller accounts User accounts created and managed in a Cloud de Confiance by S3NS reseller domain. End users of the reseller are not affected. On or after April 28, 2025

If you don't have 2SV enabled, an email reminder is sent at least 90 days before 2SV enforcement. The Cloud de Confiance console also begins displaying reminders 90 days before 2SV is enforced.

For resellers and their users, the Cloud de Confiance console displays reminders to enable 2SV at least 60 days before, and leading up to 2SV enforcement. Similarly, an email reminder is sent at least 60 days before 2SV enforcement.

When the requirement is enforced for your account, you must have 2SV enabled to sign in to the Cloud de Confiance console or the Firebase console.

Scope of 2SV enforcement

When the Cloud de Confiance 2SV requirement is enforced for your account, if you don't have 2SV enabled, you won't be able to use the following Cloud de Confiance by S3NS interfaces:

Cloud de Confiance 2SV enforcement doesn't directly affect service accounts. However, Google Accounts impersonating service accounts, are affected. If 2SV is enforced on your Google Account, you must enable 2SV to successfully complete the impersonation flow.

Access to the following interfaces and services is not affected by the Cloud de Confiance 2SV enforcement:

  • Google Workspace, including Gmail, Google Drive, Google Sheets, and Google Slides. However, Google Workspace has a separate 2SV requirement. Contact your Google Workspace administrator for more information.

  • YouTube.

Your applications and workloads running on Cloud de Confiance, including applications secured by Identity-Aware Proxy (IAP), aren't affected by 2SV enforcement. However, your developers won't be able to use the Cloud de Confiance console to manage those applications. In other words, your control plane is affected by 2SV enforcement, but not your data plane.

Enable 2SV for Google Accounts

You can enable 2SV on the Security tab of your Google Account settings page. For step-by-step instructions, see Turn on 2-Step Verification.

If you don't see the 2-Step Verification option for your account, your administrator might have disabled it. Contact your administrator for assistance.

Additional factors for Google Accounts

Personal Google Accounts and enterprise accounts that use Google as their identity provider (IdP) can use any of the following additional factors with Cloud de Confiance:

  • Authenticator apps: you can set up an authenticator application, such as Google Authenticator, or Authy, on your mobile or desktop device to act as your second factor.

  • Backup codes: you can create backup codes and use them as your second factor. Backup codes must be stored securely, and can be used only once, so this method should be used only when you have no other method available. For more information, see Sign in with backup codes.

  • Google Prompts: if you are signed into your Google Account on another device, you can receive a prompt on that device asking you whether it is you signing in. You can confirm that it's you in a browser, on a tablet, or your phone. For more information, see Sign in with Google prompts.

  • Physical security key: you can touch a physical security key to provide your second factor. For more information, see Use a security key for 2-Step Verification.

  • SMS codes: you can use a code sent to your phone number as a second factor. Before you can use SMS as a second factor, your phone number must be associated with your Google Account.

Enable 2SV in Google Workspace

Google Workspace administrators can deploy 2-step verification for their users, which is recognized by Cloud de Confiance by S3NS.

Enable 2SV for third-party identity providers

Refer to your third-party IdP's documentation to learn how to enable 2SV.

Recover account access if a factor is lost or stolen

See Fix common issues with 2-Step verification for steps to recover your account.