Customer made a request or raised an issue that required the principal to
access customer data. detail is of the form ("#####" is the issue ID):
"Feedback Report: #####"
"Case Number: #####"
"Case ID: #####"
"E-PIN Reference: #####"
"Google-#####"
"T-#####"
GoogleInitiatedReview
Google initiated service for security, fraud, abuse, or compliance
purposes.
GoogleInitiatedService
The principal accessed customer data in order to diagnose or resolve a
suspected issue in services or a known outage. Often this access is used
to confirm that customers are not affected by a suspected service issue
or to remediate a reversible system issue.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis document details the different versions of the \u003ccode\u003eType\u003c/code\u003e enum within the \u003ccode\u003eGoogle.Cloud.AccessApproval.V1\u003c/code\u003e namespace, ranging from version 1.0.0 to the latest version 2.5.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eType\u003c/code\u003e enum in the Google Cloud Access Approval API defines the reason for accessing customer data, with options including \u003ccode\u003eCustomerInitiatedSupport\u003c/code\u003e, \u003ccode\u003eGoogleInitiatedReview\u003c/code\u003e, \u003ccode\u003eGoogleInitiatedService\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eCustomerInitiatedSupport\u003c/code\u003e field indicates that access was required due to a customer request or issue, typically referencing a support ticket or case ID in the description.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eGoogleInitiatedService\u003c/code\u003e access occurs when diagnosing or resolving a service issue or outage, often to verify customer impact or fix a problem.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eGoogleInitiatedReview\u003c/code\u003e field signifies that access was initiated by Google for reasons related to security, fraud, abuse, or compliance.\u003c/p\u003e\n"]]],[],null,[]]