Customer made a request or raised an issue that required the principal to
access customer data. detail is of the form ("#####" is the issue ID):
"Feedback Report: #####"
"Case Number: #####"
"Case ID: #####"
"E-PIN Reference: #####"
"Google-#####"
"T-#####"
GoogleInitiatedReview
Google initiated service for security, fraud, abuse, or compliance
purposes.
GoogleInitiatedService
The principal accessed customer data in order to diagnose or resolve a
suspected issue in services or a known outage. Often this access is used
to confirm that customers are not affected by a suspected service issue
or to remediate a reversible system issue.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis document details the \u003ccode\u003eType\u003c/code\u003e enum within the \u003ccode\u003eGoogle.Cloud.AccessApproval.V1\u003c/code\u003e namespace, which is part of the \u003ccode\u003eGoogle.Cloud.AccessApproval.V1.dll\u003c/code\u003e assembly.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eType\u003c/code\u003e enum defines the different types of access justifications, including \u003ccode\u003eCustomerInitiatedSupport\u003c/code\u003e, \u003ccode\u003eGoogleInitiatedReview\u003c/code\u003e, \u003ccode\u003eGoogleInitiatedService\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThere are multiple versions of the Google.Cloud.AccessApproval.V1 library listed, ranging from version 1.0.0 to the latest version 2.5.0, that have the \u003ccode\u003eType\u003c/code\u003e Enum.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eCustomerInitiatedSupport\u003c/code\u003e type indicates access was made because a customer raised an issue, and this type contains specific guidelines for detailing the support case.\u003c/p\u003e\n"],["\u003cp\u003eThe Google initiated types, \u003ccode\u003eGoogleInitiatedReview\u003c/code\u003e and \u003ccode\u003eGoogleInitiatedService\u003c/code\u003e, describes reasons why Google may need to access data without customer input, such as security reviews and service diagnostics.\u003c/p\u003e\n"]]],[],null,[]]