public sealed class ArticleSuggestionData : IMessage<ArticleSuggestionData>, IEquatable<ArticleSuggestionData>, IDeepCloneable<ArticleSuggestionData>, IBufferMessage, IMessage
The system's confidence score that this article is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis page details the \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class, which is part of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace and is utilized for Agent Assist article suggestions.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version of this class is 2.19.0, with previous versions from 2.18.0 back to 1.0.0 also being documented.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eArticleSuggestionData\u003c/code\u003e includes properties like \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, \u003ccode\u003eSource\u003c/code\u003e, \u003ccode\u003eTitle\u003c/code\u003e, and \u003ccode\u003eUri\u003c/code\u003e, which provide information about the suggested article's relevance and origin.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class implements several interfaces including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, indicating its role in data management and serialization within the Google Cloud environment.\u003c/p\u003e\n"],["\u003cp\u003eThe class contains multiple constructors and can be instantiated by passing in another instance of itself, as a parameter, as well as a default constructor with no parameters.\u003c/p\u003e\n"]]],[],null,[]]