Note:
This documentation is for version 1.1.0 of the library.
Some samples may not work with other versions.
Installation
Install the Google.Cloud.ContactCenterInsights.V1 package from NuGet. Add it to
your project in the normal way (for example by right-clicking on the
project in Visual Studio and choosing "Manage NuGet Packages...").
Authentication
When running on Google Cloud Platform, no action needs to be taken to authenticate.
Otherwise, the simplest way of authenticating your API calls is to
download a service account JSON file then set the GOOGLE_APPLICATION_CREDENTIALS environment variable to refer to it.
The credentials will automatically be used to authenticate. See the Getting Started With
Authentication guide for more details.
Create a client instance by calling the static Create or CreateAsync methods. Alternatively,
use the builder class associated with each client class (e.g. ContactCenterInsightsClientBuilder for ContactCenterInsightsClient)
as an easy way of specifying custom credentials, settings, or a custom endpoint. Clients are thread-safe,
and we recommend using a single instance across your entire application unless you have a particular need
to configure multiple client objects separately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e library is a .NET client for the Contact Center AI Insights API, and this documentation specifically pertains to version 1.1.0.\u003c/p\u003e\n"],["\u003cp\u003eThe most recent version of this library is 2.19.0, with many previous versions also available and documented.\u003c/p\u003e\n"],["\u003cp\u003eInstallation of the library involves adding the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e package from NuGet to your .NET project.\u003c/p\u003e\n"],["\u003cp\u003eAuthentication on Google Cloud Platform is automatic, while external authentication typically involves setting the \u003ccode\u003eGOOGLE_APPLICATION_CREDENTIALS\u003c/code\u003e environment variable to point to a service account JSON file.\u003c/p\u003e\n"],["\u003cp\u003eAll API operations are conducted via the \u003ccode\u003eContactCenterInsightsClient\u003c/code\u003e, which can be created using static \u003ccode\u003eCreate\u003c/code\u003e or \u003ccode\u003eCreateAsync\u003c/code\u003e methods or through its builder class, and a single instance is recommended for application-wide use.\u003c/p\u003e\n"]]],[],null,[]]
