The type of the entity. For most entity types, the associated metadata is a
Wikipedia URL (wikipedia_url) and Knowledge Graph MID (mid). The table
below lists the associated fields for entities that have different
metadata.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis page details the different versions of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1.Entity.Types.Type\u003c/code\u003e enum, with version 2.19.0 being the latest release.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eType\u003c/code\u003e enum is used to categorize entities, and for most entities, the metadata includes a Wikipedia URL and a Knowledge Graph MID.\u003c/p\u003e\n"],["\u003cp\u003eDifferent entity types have unique metadata fields, such as \u003ccode\u003eAddress\u003c/code\u003e which has sub-fields like \u003ccode\u003estreet_number\u003c/code\u003e, \u003ccode\u003elocality\u003c/code\u003e, and \u003ccode\u003ecountry\u003c/code\u003e or \u003ccode\u003eDate\u003c/code\u003e which includes \u003ccode\u003eyear\u003c/code\u003e, \u003ccode\u003emonth\u003c/code\u003e and \u003ccode\u003eday\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace provides the structure for this enum type and its versions.\u003c/p\u003e\n"],["\u003cp\u003eThe full list of possible types this entity can take on are \u003ccode\u003eAddress\u003c/code\u003e, \u003ccode\u003eConsumerGood\u003c/code\u003e, \u003ccode\u003eDate\u003c/code\u003e, \u003ccode\u003eEvent\u003c/code\u003e, \u003ccode\u003eLocation\u003c/code\u003e, \u003ccode\u003eNumber\u003c/code\u003e, \u003ccode\u003eOrganization\u003c/code\u003e, \u003ccode\u003eOther\u003c/code\u003e, \u003ccode\u003ePerson\u003c/code\u003e, \u003ccode\u003ePhoneNumber\u003c/code\u003e, \u003ccode\u003ePrice\u003c/code\u003e, \u003ccode\u003eUnspecified\u003c/code\u003e and \u003ccode\u003eWorkOfArt\u003c/code\u003e.\u003c/p\u003e\n"]]],[],null,[]]