Note:
This documentation is for version 2.0.0 of the library.
Some samples may not work with other versions.
Installation
Install the Google.Cloud.ContactCenterInsights.V1 package from NuGet. Add it to
your project in the normal way (for example by right-clicking on the
project in Visual Studio and choosing "Manage NuGet Packages...").
Authentication
When running on Google Cloud Platform, no action needs to be taken to authenticate.
Otherwise, the simplest way of authenticating your API calls is to
download a service account JSON file then set the GOOGLE_APPLICATION_CREDENTIALS environment variable to refer to it.
The credentials will automatically be used to authenticate. See the Getting Started With
Authentication guide for more details.
Create a client instance by calling the static Create or CreateAsync methods. Alternatively,
use the builder class associated with each client class (e.g. ContactCenterInsightsClientBuilder for ContactCenterInsightsClient)
as an easy way of specifying custom credentials, settings, or a custom endpoint. Clients are thread-safe,
and we recommend using a single instance across your entire application unless you have a particular need
to configure multiple client objects separately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage documents the .NET client library \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e for interacting with the Contact Center AI Insights API.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version of the library is 2.19.0, but the documentation specifically covers version 2.0.0, and lists all available versions, ranging from 1.0.0 to 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003eInstallation of the library is done through the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e NuGet package, added to the project via Visual Studio or similar methods.\u003c/p\u003e\n"],["\u003cp\u003eAuthentication on Google Cloud Platform is automatic, while off-platform requires a service account JSON file and setting the \u003ccode\u003eGOOGLE_APPLICATION_CREDENTIALS\u003c/code\u003e environment variable.\u003c/p\u003e\n"],["\u003cp\u003eAll interactions with the API are done through the \u003ccode\u003eContactCenterInsightsClient\u003c/code\u003e, which is created using static \u003ccode\u003eCreate\u003c/code\u003e or \u003ccode\u003eCreateAsync\u003c/code\u003e methods or the builder class, and using a single instance across the entire application is recommended.\u003c/p\u003e\n"]]],[],null,[]]
