public sealed class RedactionConfig : IMessage<RedactionConfig>, IEquatable<RedactionConfig>, IDeepCloneable<RedactionConfig>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class RedactionConfig.
DLP resources used for redaction while ingesting conversations.
DLP settings are applied to conversations ingested from the
UploadConversation and IngestConversations endpoints, including
conversation coming from CCAI Platform. They are not applied to conversations
ingested from the CreateConversation endpoint or the Dialogflow / Agent
Assist runtime integrations. When using Dialogflow / Agent Assist runtime
integrations, redaction should be performed in Dialogflow / Agent Assist.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe \u003ccode\u003eRedactionConfig\u003c/code\u003e class in the Contact Center AI Insights v1 API manages DLP resources for redacting sensitive information during conversation ingestion.\u003c/p\u003e\n"],["\u003cp\u003eRedaction settings defined in \u003ccode\u003eRedactionConfig\u003c/code\u003e are applied when ingesting conversations via \u003ccode\u003eUploadConversation\u003c/code\u003e and \u003ccode\u003eIngestConversations\u003c/code\u003e endpoints, but not \u003ccode\u003eCreateConversation\u003c/code\u003e, Dialogflow, or Agent Assist integrations.\u003c/p\u003e\n"],["\u003cp\u003eThis page documents version 2.18.0 of \u003ccode\u003eRedactionConfig\u003c/code\u003e, but it also provides links to different versions of the class from 1.0.0 to 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eRedactionConfig\u003c/code\u003e class includes properties like \u003ccode\u003eDeidentifyTemplate\u003c/code\u003e and \u003ccode\u003eInspectTemplate\u003c/code\u003e for specifying DLP templates used in the redaction process.\u003c/p\u003e\n"],["\u003cp\u003eThe class \u003ccode\u003eRedactionConfig\u003c/code\u003e inherits from object and implements the interfaces \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e to enable proper usage.\u003c/p\u003e\n"]]],[],null,[]]
