The system's confidence score that this reply is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides reference documentation for the \u003ccode\u003eSmartReplyData\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, specifically for the .NET environment, with version 2.19.0 being the most recent version.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eSmartReplyData\u003c/code\u003e class represents data for Agent Assist Smart Reply, implementing multiple interfaces such as \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, with links to relevant external documentation for each.\u003c/p\u003e\n"],["\u003cp\u003eThe class includes properties such as \u003ccode\u003eConfidenceScore\u003c/code\u003e, which indicates the system's certainty in the reply, \u003ccode\u003eMetadata\u003c/code\u003e, a map for storing information about the reply, \u003ccode\u003eQueryRecord\u003c/code\u003e, which represents the answer record's name, and \u003ccode\u003eReply\u003c/code\u003e, which contains the actual reply content.\u003c/p\u003e\n"],["\u003cp\u003eThere are many previous versions available to view going back to version 1.0.0.\u003c/p\u003e\n"]]],[],null,[]]
