public sealed class ArticleSuggestionData : IMessage<ArticleSuggestionData>, IEquatable<ArticleSuggestionData>, IDeepCloneable<ArticleSuggestionData>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class ArticleSuggestionData.
The system's confidence score that this article is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe latest version available for \u003ccode\u003eArticleSuggestionData\u003c/code\u003e in the Contact Center AI Insights v1 API is 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eArticleSuggestionData\u003c/code\u003e is a class that represents Agent Assist's suggestions for articles related to a conversation.\u003c/p\u003e\n"],["\u003cp\u003eThis class is within the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace and is found in the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1.dll\u003c/code\u003e assembly.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class includes properties such as \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, \u003ccode\u003eSource\u003c/code\u003e, \u003ccode\u003eTitle\u003c/code\u003e, and \u003ccode\u003eUri\u003c/code\u003e, providing details about the suggested article.\u003c/p\u003e\n"],["\u003cp\u003eThe page provides a list of available versions for \u003ccode\u003eArticleSuggestionData\u003c/code\u003e, ranging from 1.0.0 to 2.19.0, with links to the documentation for each respective version.\u003c/p\u003e\n"]]],[],null,[]]
