For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, with the latest version being 2.19.0, and many older versions available.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a phrase in a conversation recognized as a known entity, such as a person, organization, or location.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class has several properties, including \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eSalience\u003c/code\u003e, \u003ccode\u003eSentiment\u003c/code\u003e, and \u003ccode\u003eType\u003c/code\u003e, which provide information about the recognized entity.\u003c/p\u003e\n"],["\u003cp\u003eThe salience property of an \u003ccode\u003eEntity\u003c/code\u003e indicates its importance to the entire document, with values closer to 1.0 representing higher salience.\u003c/p\u003e\n"],["\u003cp\u003eThe Entity class inherits from the base object class and implements a number of interfaces, including, IMessage, IEquatable\u003c/p\u003e\n"]]],[],null,[]]
