Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::QaAnswer::AnswerSource::SourceType.
What created the answer.
Constants
SOURCE_TYPE_UNSPECIFIED
value: 0 Source type is unspecified.
SYSTEM_GENERATED
value: 1 Answer was system-generated; created during an Insights analysis.
MANUAL_EDIT
value: 2 Answer was created by a human via manual edit.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[],[],null,[]]
