public sealed class ArticleSuggestionData : IMessage<ArticleSuggestionData>, IEquatable<ArticleSuggestionData>, IDeepCloneable<ArticleSuggestionData>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class ArticleSuggestionData.
The system's confidence score that this article is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis document provides reference documentation for the \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, with the current version being 2.16.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class, which is part of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace, is used to represent data related to article suggestions made by Agent Assist.\u003c/p\u003e\n"],["\u003cp\u003eThe document lists all the versions of the \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class in reverse chronological order, with version 2.19.0 being the most recent, and a hyperlink to each individual version.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class includes properties like \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, \u003ccode\u003eSource\u003c/code\u003e, \u003ccode\u003eTitle\u003c/code\u003e, and \u003ccode\u003eUri\u003c/code\u003e, which provide detailed information about the suggested articles.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class, which implements \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, also has two constructors, one for a default instance and another for creating a copy of an existing \u003ccode\u003eArticleSuggestionData\u003c/code\u003e object.\u003c/p\u003e\n"]]],[],null,[]]
