The system's confidence score that this answer is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis document provides reference information for the \u003ccode\u003eFaqAnswerData\u003c/code\u003e class within the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace, detailing its properties, constructors, and implementation of various interfaces.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eFaqAnswerData\u003c/code\u003e class represents frequently-asked-question answer data used by Agent Assist, including details such as the answer text, confidence score, and source information, and this is part of the Contact Center AI Insights v1 API.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation covers versions 1.0.0 to 2.19.0 of the API, with 2.19.0 being the latest version.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eFaqAnswerData\u003c/code\u003e class has several key properties: \u003ccode\u003eAnswer\u003c/code\u003e, \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, \u003ccode\u003eQuestion\u003c/code\u003e, and \u003ccode\u003eSource\u003c/code\u003e, each serving to provide specific details about the FAQ answer.\u003c/p\u003e\n"],["\u003cp\u003eThe class inherits members from \u003ccode\u003eobject\u003c/code\u003e and implements interfaces like \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, indicating its role in data handling and comparison.\u003c/p\u003e\n"]]],[],null,[]]
