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public static interface AnalysisResult.CallAnalysisMetadataOrBuilder extends MessageOrBuilderImplements
MessageOrBuilderMethods
containsEntities(String key)
public abstract boolean containsEntities(String key)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
containsIntents(String key)
public abstract boolean containsIntents(String key)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
containsPhraseMatchers(String key)
public abstract boolean containsPhraseMatchers(String key)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
getAnnotations(int index)
public abstract CallAnnotation getAnnotations(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
CallAnnotation |
|
getAnnotationsCount()
public abstract int getAnnotationsCount()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
int |
|
getAnnotationsList()
public abstract List<CallAnnotation> getAnnotationsList()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
List<CallAnnotation> |
|
getAnnotationsOrBuilder(int index)
public abstract CallAnnotationOrBuilder getAnnotationsOrBuilder(int index)A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
CallAnnotationOrBuilder |
|
getAnnotationsOrBuilderList()
public abstract List<? extends CallAnnotationOrBuilder> getAnnotationsOrBuilderList()A list of call annotations that apply to this call.
repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.CallAnnotationOrBuilder> |
|
getEntities() (deprecated)
public abstract Map<String,Entity> getEntities()Use #getEntitiesMap() instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,Entity> |
|
getEntitiesCount()
public abstract int getEntitiesCount()All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Returns | |
|---|---|
| Type | Description |
int |
|
getEntitiesMap()
public abstract Map<String,Entity> getEntitiesMap()All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Returns | |
|---|---|
| Type | Description |
Map<String,Entity> |
|
getEntitiesOrDefault(String key, Entity defaultValue)
public abstract Entity getEntitiesOrDefault(String key, Entity defaultValue)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
defaultValue |
Entity |
| Returns | |
|---|---|
| Type | Description |
Entity |
|
getEntitiesOrThrow(String key)
public abstract Entity getEntitiesOrThrow(String key)All the entities in the call.
map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
Entity |
|
getIntents() (deprecated)
public abstract Map<String,Intent> getIntents()Use #getIntentsMap() instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,Intent> |
|
getIntentsCount()
public abstract int getIntentsCount()All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Returns | |
|---|---|
| Type | Description |
int |
|
getIntentsMap()
public abstract Map<String,Intent> getIntentsMap()All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Returns | |
|---|---|
| Type | Description |
Map<String,Intent> |
|
getIntentsOrDefault(String key, Intent defaultValue)
public abstract Intent getIntentsOrDefault(String key, Intent defaultValue)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
defaultValue |
Intent |
| Returns | |
|---|---|
| Type | Description |
Intent |
|
getIntentsOrThrow(String key)
public abstract Intent getIntentsOrThrow(String key)All the matched intents in the call.
map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
Intent |
|
getIssueModelResult()
public abstract IssueModelResult getIssueModelResult()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
IssueModelResult |
The issueModelResult. |
getIssueModelResultOrBuilder()
public abstract IssueModelResultOrBuilder getIssueModelResultOrBuilder()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
IssueModelResultOrBuilder |
|
getPhraseMatchers() (deprecated)
public abstract Map<String,PhraseMatchData> getPhraseMatchers()Use #getPhraseMatchersMap() instead.
| Returns | |
|---|---|
| Type | Description |
Map<String,PhraseMatchData> |
|
getPhraseMatchersCount()
public abstract int getPhraseMatchersCount()All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Returns | |
|---|---|
| Type | Description |
int |
|
getPhraseMatchersMap()
public abstract Map<String,PhraseMatchData> getPhraseMatchersMap()All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Returns | |
|---|---|
| Type | Description |
Map<String,PhraseMatchData> |
|
getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)
public abstract PhraseMatchData getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameters | |
|---|---|
| Name | Description |
key |
String |
defaultValue |
PhraseMatchData |
| Returns | |
|---|---|
| Type | Description |
PhraseMatchData |
|
getPhraseMatchersOrThrow(String key)
public abstract PhraseMatchData getPhraseMatchersOrThrow(String key)All the matched phrase matchers in the call.
map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;
| Parameter | |
|---|---|
| Name | Description |
key |
String |
| Returns | |
|---|---|
| Type | Description |
PhraseMatchData |
|
getQaScorecardResults(int index)
public abstract QaScorecardResult getQaScorecardResults(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult |
|
getQaScorecardResultsCount()
public abstract int getQaScorecardResultsCount()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
int |
|
getQaScorecardResultsList()
public abstract List<QaScorecardResult> getQaScorecardResultsList()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
List<QaScorecardResult> |
|
getQaScorecardResultsOrBuilder(int index)
public abstract QaScorecardResultOrBuilder getQaScorecardResultsOrBuilder(int index)Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResultOrBuilder |
|
getQaScorecardResultsOrBuilderList()
public abstract List<? extends QaScorecardResultOrBuilder> getQaScorecardResultsOrBuilderList()Results of scoring QaScorecards.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult qa_scorecard_results = 10;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResultOrBuilder> |
|
getSentiments(int index)
public abstract ConversationLevelSentiment getSentiments(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentiment |
|
getSentimentsCount()
public abstract int getSentimentsCount()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
int |
|
getSentimentsList()
public abstract List<ConversationLevelSentiment> getSentimentsList()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
List<ConversationLevelSentiment> |
|
getSentimentsOrBuilder(int index)
public abstract ConversationLevelSentimentOrBuilder getSentimentsOrBuilder(int index)Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSentimentOrBuilder |
|
getSentimentsOrBuilderList()
public abstract List<? extends ConversationLevelSentimentOrBuilder> getSentimentsOrBuilderList()Overall conversation-level sentiment for each channel of the call.
repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.ConversationLevelSentimentOrBuilder> |
|
getSilence()
public abstract ConversationLevelSilence getSilence()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSilence |
The silence. |
getSilenceOrBuilder()
public abstract ConversationLevelSilenceOrBuilder getSilenceOrBuilder()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
ConversationLevelSilenceOrBuilder |
|
hasIssueModelResult()
public abstract boolean hasIssueModelResult()Overall conversation-level issue modeling result.
.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the issueModelResult field is set. |
hasSilence()
public abstract boolean hasSilence()Overall conversation-level silence during the call.
.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the silence field is set. |