Class Conversation.QualityMetadata (2.76.0)
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public static final class Conversation . QualityMetadata extends GeneratedMessageV3 implements Conversation . QualityMetadataOrBuilder
Conversation metadata related to quality management.
Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata
Inherited Members
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT)
com.google.protobuf.GeneratedMessageV3.<ListT>makeMutableCopy(ListT,int)
com.google.protobuf.GeneratedMessageV3.<T>emptyList(java.lang.Class<T>)
com.google.protobuf.GeneratedMessageV3.internalGetMapFieldReflection(int)
Static Fields
public static final int AGENT_INFO_FIELD_NUMBER
Field Value
Type Description
int
public static final int CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER
Field Value
Type Description
int
public static final int MENU_PATH_FIELD_NUMBER
Field Value
Type Description
int
public static final int WAIT_DURATION_FIELD_NUMBER
Field Value
Type Description
int
Static Methods
public static Conversation . QualityMetadata getDefaultInstance ()
public static final Descriptors . Descriptor getDescriptor ()
public static Conversation . QualityMetadata . Builder newBuilder ()
public static Conversation . QualityMetadata . Builder newBuilder ( Conversation . QualityMetadata prototype )
public static Conversation . QualityMetadata parseDelimitedFrom ( InputStream input )
public static Conversation . QualityMetadata parseDelimitedFrom ( InputStream input , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata parseFrom ( byte [] data )
Parameter
Name Description
databyte []
public static Conversation . QualityMetadata parseFrom ( byte [] data , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata parseFrom ( ByteString data )
public static Conversation . QualityMetadata parseFrom ( ByteString data , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata parseFrom ( CodedInputStream input )
public static Conversation . QualityMetadata parseFrom ( CodedInputStream input , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata parseFrom ( InputStream input )
public static Conversation . QualityMetadata parseFrom ( InputStream input , ExtensionRegistryLite extensionRegistry )
public static Conversation . QualityMetadata parseFrom ( ByteBuffer data )
public static Conversation . QualityMetadata parseFrom ( ByteBuffer data , ExtensionRegistryLite extensionRegistry )
public static Parser<Conversation . QualityMetadata > parser ()
Methods
public boolean equals ( Object obj )
Parameter
Name Description
objObject
Overrides
public Conversation . QualityMetadata . AgentInfo getAgentInfo ( int index )
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter
Name Description
indexint
public int getAgentInfoCount ()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns
Type Description
int
public List<Conversation . QualityMetadata . AgentInfo > getAgentInfoList ()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
public Conversation . QualityMetadata . AgentInfoOrBuilder getAgentInfoOrBuilder ( int index )
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter
Name Description
indexint
public List <? extends Conversation . QualityMetadata . AgentInfoOrBuilder > getAgentInfoOrBuilderList ()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns
Type Description
List <? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder >
public int getCustomerSatisfactionRating ()
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Returns
Type Description
int The customerSatisfactionRating.
public Conversation . QualityMetadata getDefaultInstanceForType ()
public String getMenuPath ()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns
Type Description
String The menuPath.
public ByteString getMenuPathBytes ()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns
Type Description
ByteString The bytes for menuPath.
public Parser<Conversation . QualityMetadata > getParserForType ()
Overrides
public int getSerializedSize ()
Returns
Type Description
int
Overrides
public Duration getWaitDuration ()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns
Type Description
Duration The waitDuration.
public DurationOrBuilder getWaitDurationOrBuilder ()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
public boolean hasWaitDuration ()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns
Type Description
boolean Whether the waitDuration field is set.
Returns
Type Description
int
Overrides
protected GeneratedMessageV3 . FieldAccessorTable internalGetFieldAccessorTable ()
Overrides
public final boolean isInitialized ()
Overrides
public Conversation . QualityMetadata . Builder newBuilderForType ()
protected Conversation . QualityMetadata . Builder newBuilderForType ( GeneratedMessageV3 . BuilderParent parent )
Overrides
protected Object newInstance ( GeneratedMessageV3 . UnusedPrivateParameter unused )
Returns
Type Description
Object
Overrides
public Conversation . QualityMetadata . Builder toBuilder ()
public void writeTo ( CodedOutputStream output )
Overrides
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License , and code samples are licensed under the Apache 2.0 License . For details, see the Google Developers Site Policies . Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2026-03-29 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-03-29 UTC."],[],[]]
