[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe page provides reference documentation for the \u003ccode\u003eConversation.Types.Medium\u003c/code\u003e enum within the Contact Center AI Insights v1 API.\u003c/p\u003e\n"],["\u003cp\u003eThis enum defines the possible media types for a conversation, including \u003ccode\u003eChat\u003c/code\u003e for chat-based conversations and \u003ccode\u003ePhoneCall\u003c/code\u003e for phone conversations.\u003c/p\u003e\n"],["\u003cp\u003eThere is also an \u003ccode\u003eUnspecified\u003c/code\u003e value, which defaults to \u003ccode\u003ePHONE_CALL\u003c/code\u003e if a medium is not specifically provided.\u003c/p\u003e\n"],["\u003cp\u003eThe document details all versions available, from the latest v2.19.0, down to the initial v1.0.0.\u003c/p\u003e\n"]]],[],null,[]]
