For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API, with the latest version being 2.19.0 and this page detailing version 2.13.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a phrase in a conversation that is a known entity, like a person, organization, or location, and is an implementation of several interfaces including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eKey properties of the \u003ccode\u003eEntity\u003c/code\u003e class include \u003ccode\u003eDisplayName\u003c/code\u003e for the entity's name, \u003ccode\u003eMetadata\u003c/code\u003e for associated data like Wikipedia URLs, \u003ccode\u003eSalience\u003c/code\u003e for the entity's importance, \u003ccode\u003eSentiment\u003c/code\u003e for expressed sentiment, and \u003ccode\u003eType\u003c/code\u003e for the entity's classification.\u003c/p\u003e\n"],["\u003cp\u003eThe webpage also contains a list of all the versions available ranging from version 2.19.0 to version 1.0.0 and links to each of their documentation.\u003c/p\u003e\n"]]],[],null,[]]