public sealed class Conversation.Types.QualityMetadata : IMessage<Conversation.Types.QualityMetadata>, IEquatable<Conversation.Types.QualityMetadata>, IDeepCloneable<Conversation.Types.QualityMetadata>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.
Conversation metadata related to quality management.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe page provides documentation for the \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, detailing its structure and usage.\u003c/p\u003e\n"],["\u003cp\u003eThis class, \u003ccode\u003eQualityMetadata\u003c/code\u003e, contains data relevant to quality management for conversations, including agent information, customer satisfaction ratings, menu paths, and wait durations.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQualityMetadata\u003c/code\u003e class has an inheritance chain that includes being a subtype of \u003ccode\u003eobject\u003c/code\u003e and it implements \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e interfaces.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation lists several versions of the API, ranging from the latest 2.19.0 down to version 1.0.0, each linking to its corresponding API documentation.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQualityMetadata\u003c/code\u003e class contains properties such as \u003ccode\u003eAgentInfo\u003c/code\u003e, \u003ccode\u003eCustomerSatisfactionRating\u003c/code\u003e, \u003ccode\u003eMenuPath\u003c/code\u003e, and \u003ccode\u003eWaitDuration\u003c/code\u003e, each with its specific data type and description.\u003c/p\u003e\n"]]],[],null,[]]
