public sealed class Conversation.Types.QualityMetadata : IMessage<Conversation.Types.QualityMetadata>, IEquatable<Conversation.Types.QualityMetadata>, IDeepCloneable<Conversation.Types.QualityMetadata>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.
Conversation metadata related to quality management.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API, specifically version 2.13.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class is used to store metadata related to quality management in a conversation, acting as an object for conversation metadata.\u003c/p\u003e\n"],["\u003cp\u003eThe page lists available versions of the \u003ccode\u003eQualityMetadata\u003c/code\u003e class, ranging from version 1.0.0 up to the latest version, 2.19.0, for reference and API calls.\u003c/p\u003e\n"],["\u003cp\u003eKey properties of the \u003ccode\u003eQualityMetadata\u003c/code\u003e class include \u003ccode\u003eAgentInfo\u003c/code\u003e, \u003ccode\u003eCustomerSatisfactionRating\u003c/code\u003e, \u003ccode\u003eMenuPath\u003c/code\u003e, and \u003ccode\u003eWaitDuration\u003c/code\u003e, allowing the tracking of agents, customer satisfaction, menu navigation, and wait times respectively.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQualityMetadata\u003c/code\u003e class implements several interfaces, including IMessage, IEquatable, IDeepCloneable, and IBufferMessage.\u003c/p\u003e\n"]]],[],null,[]]
