public sealed class Conversation.Types.QualityMetadata : IMessage<Conversation.Types.QualityMetadata>, IEquatable<Conversation.Types.QualityMetadata>, IDeepCloneable<Conversation.Types.QualityMetadata>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.
Conversation metadata related to quality management.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, specifically detailing its structure, properties, and usage.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version available for the \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class is 2.19.0, and the documentation lists versions dating back to 1.0.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class represents metadata associated with conversation quality management and is implemented with several interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, and \u003ccode\u003eIDeepCloneable\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eKey properties of \u003ccode\u003eQualityMetadata\u003c/code\u003e include \u003ccode\u003eAgentInfo\u003c/code\u003e for agent details, \u003ccode\u003eCustomerSatisfactionRating\u003c/code\u003e for the customer's satisfaction level, \u003ccode\u003eMenuPath\u003c/code\u003e for the customer's menu navigation, and \u003ccode\u003eWaitDuration\u003c/code\u003e for the customer's waiting time.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQualityMetadata\u003c/code\u003e class allows the use of the functions \u003ccode\u003eGetHashCode()\u003c/code\u003e, \u003ccode\u003eGetType()\u003c/code\u003e and \u003ccode\u003eToString()\u003c/code\u003e which are inherited from the object class.\u003c/p\u003e\n"]]],[],null,[]]
