Note:
This documentation is for version 2.4.0 of the library.
Some samples may not work with other versions.
Installation
Install the Google.Cloud.ContactCenterInsights.V1 package from NuGet. Add it to
your project in the normal way (for example by right-clicking on the
project in Visual Studio and choosing "Manage NuGet Packages...").
Authentication
When running on Google Cloud Platform, no action needs to be taken to authenticate.
Otherwise, the simplest way of authenticating your API calls is to
download a service account JSON file then set the GOOGLE_APPLICATION_CREDENTIALS environment variable to refer to it.
The credentials will automatically be used to authenticate. See the Getting Started With
Authentication guide for more details.
Create a client instance by calling the static Create or CreateAsync methods. Alternatively,
use the builder class associated with each client class (e.g. ContactCenterInsightsClientBuilder for ContactCenterInsightsClient)
as an easy way of specifying custom credentials, settings, or a custom endpoint. Clients are thread-safe,
and we recommend using a single instance across your entire application unless you have a particular need
to configure multiple client objects separately.
Using the REST (HTTP/1.1) transport
This library defaults to performing RPCs using gRPC using the binary Protocol Buffer wire format.
However, it also supports HTTP/1.1 and JSON, for situations where gRPC doesn't work as desired. (This is typically due to an incompatible proxy
or other network issue.) To create a client using HTTP/1.1, specify a RestGrpcAdapter reference for the GrpcAdapter property in the client builder.
Sample code:
var client = new ContactCenterInsightsClientBuilder
{
GrpcAdapter = RestGrpcAdapter.Default
}.Build();
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for version 2.4.0 of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e .NET client library, used for interacting with the Contact Center AI Insights API.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version of the library is 2.19.0, and the page lists a range of previous versions, from 1.0.0 up to 2.18.0, each with a direct link to their corresponding documentation.\u003c/p\u003e\n"],["\u003cp\u003eThe library can be installed via NuGet, and it automatically authenticates when running on Google Cloud Platform, or via a service account JSON file.\u003c/p\u003e\n"],["\u003cp\u003eAll operations are performed through the \u003ccode\u003eContactCenterInsightsClient\u003c/code\u003e class, which can be instantiated using static \u003ccode\u003eCreate\u003c/code\u003e or \u003ccode\u003eCreateAsync\u003c/code\u003e methods, or through the \u003ccode\u003eContactCenterInsightsClientBuilder\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe library supports both gRPC (default) and HTTP/1.1 with JSON via a \u003ccode\u003eRestGrpcAdapter\u003c/code\u003e, allowing for flexibility in transport protocols.\u003c/p\u003e\n"]]],[],null,[]]
