Note:
This documentation is for version 2.11.0 of the library.
Some samples may not work with other versions.
Installation
Install the Google.Cloud.ContactCenterInsights.V1 package from NuGet. Add it to
your project in the normal way (for example by right-clicking on the
project in Visual Studio and choosing "Manage NuGet Packages...").
Authentication
When running on Google Cloud, no action needs to be taken to authenticate.
Otherwise, the simplest way of authenticating your API calls is to
download a service account JSON file then set the GOOGLE_APPLICATION_CREDENTIALS environment variable to refer to it.
The credentials will automatically be used to authenticate. See the Authentication
use cases guide for more details.
Create a client instance by calling the static Create or CreateAsync methods. Alternatively,
use the builder class associated with each client class (e.g. ContactCenterInsightsClientBuilder for ContactCenterInsightsClient)
as an easy way of specifying custom credentials, settings, or a custom endpoint. Clients are thread-safe,
and we recommend using a single instance across your entire application unless you have a particular need
to configure multiple client objects separately.
Using the REST (HTTP/1.1) transport
This library defaults to performing RPCs using gRPC using the binary Protocol Buffer wire format.
However, it also supports HTTP/1.1 and JSON, for situations where gRPC doesn't work as desired. (This is typically due to an incompatible proxy
or other network issue.) To create a client using HTTP/1.1, specify a RestGrpcAdapter reference for the GrpcAdapter property in the client builder.
Sample code:
var client = new ContactCenterInsightsClientBuilder
{
GrpcAdapter = RestGrpcAdapter.Default
}.Build();
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe latest version of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e library is 2.19.0, while the current documentation pertains to version 2.11.0.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e is a .NET client library for the Contact Center AI Insights API, offering functionalities for interacting with this service.\u003c/p\u003e\n"],["\u003cp\u003eThe library supports multiple versions, ranging from 1.0.0 up to the latest release, and provides distinct documentation pages for each.\u003c/p\u003e\n"],["\u003cp\u003eAuthentication for API calls on Google Cloud is automatic, while for other environments, it can be achieved by setting the \u003ccode\u003eGOOGLE_APPLICATION_CREDENTIALS\u003c/code\u003e environment variable after obtaining a service account JSON file.\u003c/p\u003e\n"],["\u003cp\u003eThe library can use both gRPC and HTTP/1.1 transports, with the latter being selectable using the \u003ccode\u003eRestGrpcAdapter\u003c/code\u003e in the client builder for environments with potential gRPC incompatibilities.\u003c/p\u003e\n"]]],[],null,[]]
